Hello,
I bought tickets to the Gipsy Kings concert through StubHub. Since I can't attend I put them for sale through the same platform. I received an email from StubHub saying my tickets had been sold and I needed to transfer them. The email sent me instructions but these instructions are as if I had bought the tickets through another platform like Ticketmaster. I bought the tickets through StubHub. How can I do the transfer?
When I click on "The tickets were transferred on" it doesn't have the option for StubHub just for Ticketmaster, AXS, and others, besides, this option assumes I had already transferred the tickets through another platform, which is not possible because I bought them through here.
Can anybody help me, please?