Selling Tickets
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Where is my listing?

When listing tickets on StubHub, there are a few things to check to verify your listing state. Go to "My tickets" then "Listings" to double-check that the listing details you entered are correct. This is where you can make changes to your listing suc...

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Getting Paid for Selling Tickets!

When you sell tickets on StubHub, payments are processed 5-8 business days after the event takes place. How does StubHub pay me? The way we pay you for ticket sales depends on where you live and where the event is. See your StubHub account's payment ...

Selling and Sold Tickets - FAQ

Can't make it to your event anymore? List them on StubHub! It's fast and easy to do! Click here to get started! By listing and selling your tickets on StubHub, you do agree to our policies outlined in our User Agreement and Seller Policies. We know y...

Payout amount is wrong and Stubhub won't correct

No idea how this happened, but I had a pair of tickets for a show in December listed for $288.00 each, which sold. However, the payout amount on the pair shows a total of $3.56 ($1.78 each). I spoke to Stubhub and they assured me that the sale show t...

No option to transfer ticket on later date. Why?

I am trying to sell my 11/22/24 Taylor Swift Tickets but can’t transfer the tickets until 72 hours before the show (on 11/19/24). Why is “I’m ready to transfer” the only option? There should be an option to transfer the tickets at a later time. When ...

Taylor swift tickets

I guess when Ticket Master says , can only release the tickets to resell , 72 hours in advance , they are holding me to the exact rule ! Was hoping they would let me release earlier today , 3 days prior to the concert ! Hopefully @ 7pm tonight, I can...

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Selling Tickets

I was not able to sell my Iowa/UCLA tickets due to the UCLA season ticket holder not releasing my tickets to me in time to allow time for me to sell. I received the tickets only 2 days before todays game. I had to call StubHub twice to have the selle...

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Bug with Los Angeles Lakers home games

This happened once last season as well. If you go to a Laker home game listing (November 13th for example - since I have tickets for sale that night), you will see a mess. The floor zone has disappeared so the lower level is now a giant, disorganized...

Atlanta Falcons Mapping

The Falcons vs Chargers game is not showing up in Stubhub platform, i have other games listed and they show up, can you help. but this game is not showing up

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Ticket transfer mistake

I have a problem that doesn’t seem to be getting resolved. I sold two NFL tickets a few days ago to a particular game. I am a season ticket holder btw. Anyway, once the tickets sold, I mistakenly transferred the wrong tickets to the buyer. By the tim...

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Dates of transfer

The tickets i want to sell will only be available 3 days before the event but I cant seem to go as far out on the calendar (for Day of transfer) when i list them.How can i unblock transfer days on the calendar?

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Legia Warszawa selling tickets

Hi, I am a Legia season ticket holder who can't attend all the games. They always ask for ID at the entrance, even for league games, how can I then change the ticket so it can be sold on stubhub? THank you

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Charge for double listing/double sale - What a scam!

Spoiler (Highlight to read) The Stubhub app glitched when I was making a listing (or that is my assumption). I'm not exactly sure how a 2nd listing was created. But somehow, there were apparently 2 listings created within StubHub at exactly the same ...

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Sting in Bend, OR on 5/26

For Sting in Bend, OR at the Hayden Homes Ampitheater on Mon 5/26/25, when listing tickets, it does not allow me to select a "Row" in the front reserved sections of A, B, C. Please fix this ASAP. Thank you. Stubhub: https://www.stubhub.com/sting-bend...

unsuccessful payment

Sold ticket early October, it is now early November and STUBHUB keeps stating incorrect or invalid banking info entered for payment. Customer service is no help in resolving. I need my $500 for tickets sold.

Tony Robbins Diamond Ticket unable to add details

Hello everyone! 🌻 I'm new to this amazing community and have a Diamond ticket available for sale. I'm struggling to find where I can enter the ticket details, as I only see an option for general admission. Since general admission tickets are priced ...

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Transferring tickets

My Taylor Swift tickets wont be transferable until 3 days before the event. The drop down date in Stubhub does not allow for these dates to match up. How could I let potential buyers know that the transfer date is later that the date posted on my lis...

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Listing not mapping

Ballet Austin- Nutcracker December 7, 2024 7:30PM Michael & Susan Dell Hall at Long Center - Complex, Austin, Texas, USAListed Mezzanine Center Row L-2pack and listing is not showing on stubhubSh link- https://www.stubhub.com/the-nutcracker-ballet-au...

selling tickets

Hello! I listed my Philadelphia Phillies Spring training tickets today on stub hub and stated I would enter the bar codes before a certain date. I just received a e-mail for all my listings to upload the barcodes. I do not have the tickets yet and I ...

Coldplay Sydney

Hi! I purchased a floor ticket on stub hub for Coldplay on Nov 10th. I now have Covid. I wanted to sell the stub hub ticket I purchased via stub hub. I can’t seem to sell, there is no option to transfer ticket. I have already accepted ticket but not ...

Selling tickets

I bought 2 ND-Army tickets through StubHub and the purchase was confirmed. I then later decided to sell the tickets and had them listed on StubHub for sale and the listing was confirmed. I received a purchase confirmation through StubHub and the emai...

Selling DICE tickets

What is the procedure for selling DICE tickets?Stubhub provides an email to pre-upload tickets, but a DICE contact is required.An email is not enough.

Accidentally sold 1 ticket twice.....feel terrible.

I had a ticket posted on 2 platforms and had to cancel a sale made here. Anyone know what will happen now? I read I will be charged the fee of the sale....however I did not receive payment for the ticket I sold....any idea what will happen?BTW....I f...

Not getting paid for TS tickets

Anyone else having S.H. telling them failed payment? I've had it happen 4x that my bank has returned the payment but they have no payment on file?! I've added paypal and now i have to wait another 3 business days! I really need this money and no way ...

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Name of Bank wrong for payout

I added my routing number to receive payouts for sold tickets. They don’t have my bank listed as an option. It’s a small, local bank. So will that be okay if my routing numbers are correct?

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Stubhub no longer paying sellers when a buyer scams?

I sold Bruno Mars tickets 2 months ago, 30 minutes before showtime I get an email saying the tickets were no good and they want proof of delivery, which I sent and it showed the buyer accepted and that should heve been the end of it, however 2 months...

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Seating Chart - WGCI Big Jam, 12/7/24, Wintrust Arena

Please update the seating chart for this event -- the stage is the middle of the floor, not at the end. SH:https://www.stubhub.com/wgci-big-jam-chicago-tickets-12-7-2024/event/155154959/ PRIMARY:WGCI Big Jam Tickets Dec 07, 2024 Chicago, IL | Ticketm...

Sold tickets but Transfer pending

So I sold tickets but I made sure to transfer them to stub hub so they could handle it. I got an email saying ACTION NEEDED. Do I try transferring them over myself or will they send it to them.?

Card not Authorized by Bank

I'm trying to sell tickets and stubhub won't let me create listing because of the error "Sorry! Your card was not authorised by your bank. Please verify your credit card details and try again. If you believe your credit card details are correct, we s...

Coin Master Rewards 2024

Coin Master has captivated players around the world with its unique blend of slot-machine excitement, village building, and friendly battles with friends. With each spin, players can win coins, raids, or attacks on other players, creating a fast-pace...

Payment Terms

Hey Stubhub, I am a Top Seller but I have a question on my payments as they recently changed. Please DM me so I can DM you. @TeamStubHub1 Thank you

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Coin Master Rewards 2024

Coin Master has captivated players around the world with its unique blend of slot-machine excitement, village building, and friendly battles with friends. With each spin, players can win coins, raids, or attacks on other players, creating a fast-pace...

Selling tickets

Two weeks ago I posted tickets for sale. I went on line yesterday and found the price of the tickets had been reduced ( not by me). When I tried to contact SH to find out what had happened I was told it would cost me $5. While trying to get this reso...

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T Swift tickets

Sold tickets a year ago. Buyer has yet to accept transfer. If tickets are still not claimed at time of start of concert can I use them for myself?

Need to add a line to my StubHub listing

Hello,Hello, I am selling Red Sox tickets and am trying to indicate that they offer free popcorn. There is no way to do so, since it is not one of your options. Both your chatbot and an agent said that it was possible for me to write in comments and ...

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TS

I sold tickets to TS concert tonight about a month ago. The day they were sold I transferred them to the email provided and got confirmation they were delivered to correct email. Buyer is telling Stubhub they don’t have access to tickets. Will I stil...

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Sold Tickets not showing up in my sales

I sold Tickets over a year ago for the TS concert. They are not showing up in my sales. Has anyone else ever had this issue? I have the email that they sold with the confirmation number.

Reselling ticket

I booked a ticket of the eras tour in sg. I currently can not be sure the ticket is valid or not until I reach the gate. So, if I want to resell the ticket before the concert, and transfer the ticket i got from the previous seller. Do I have to take ...

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Taylor Swift Tickets - method of transfer, and VIP

I have 2 tickets to Taylor in Toronto in November. I will be selling them, as I can no longer attend.I’m worried about making a mistake in the listing, and then being liable for a pile of $$ if the buyer rejects the ticket on a technicality. Wonderin...

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MLB Season Tickets

For MLB 2025 season - When I use the option to list multiple games from the season tickets function, how am I able to edit the in hand date for my listings? When I list, there isn't an option, and it defaults to the current date as the in hand date.

Selling and Sold Tickets - FAQ

Can't make it to your event anymore? List them on StubHub! It's fast and easy to do! Click here to get started! By listing and selling your tickets on StubHub, you do agree to our policies outlined in our User Agreement and Seller Policies. We know y...

Payment pending

Hi,I sold a ticket back in August but I haven't received payment yet from Stubhub. I got an email in August saying that the payment failed to paypal.I called PayPal but they say there was no payment attempted by stubhub on the date indicated by stubh...

cannot upload commander tickets

Hi, the washington commanders don't use ticketmaster. instead all season tickets are held at seatgeek. i tried upload my parking pass twice but it doesn't show instant download. can you check to see what the problem is? I cancelled uploading but you ...

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Taylor Swift in Vancouver

Hello, sold my tickets to taylor swift but TM wont allow transfer until 72 hours before. How do I transfer tickets?

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Badges

I have 2 badges for sale for Thursday Oct 17 for new york comic con. Thank you. Eblacky2422@gmail.com

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Listing duplicated

I had a couple tickets I was selling and somehow the listing was duplicated it seems and then all the sudden I had two more listings for two tickets I never even had… anyone else have this happen? AND, the first person I spoke with hung up on me twic...

Customer service hanging up on Customers

I have had an ongoing issue with tickets from Seat Geek not preuploading to Stub Hub. I have spoken to 2 supervisors who promised to call back within 24-48 hours after each call. Neither did. Today I called to speak to a supervisor and after reexplai...

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Transferring sold tickets

I just sold tickets and the tickets came from downloadmyseats.com. There is no option to transfer to new buyer. I was online talking to different agents for over 4 hrs and still can’t figure it out. They said they are trying to contact downloadmyseat...

Taylor Swift-Upload to Increase Chances of Selling Help

Hi, I have a Taylor Swift ticket for sale. I recently got an email from StubHub saying that for Taylor Swift concerts the listing needs to be deleted and recreated because of an issue with not uploading tickets until a few days before the concert. Th...

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Selling Tickets I’ve Not Yet Received

Hey all! I need to sell a pair of tickets I bought on StubHub, however I haven’t received the tickets yet and they are not set to be transferred to me until the day of the event. Can someone help me figure out how to sell the tickets in this situatio...

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When we were young tickets

Hi. I bought 4 wristbands for when we were young tour on 10/20. Sold the wristbands on stubhub, but to 3 different buyers. Plan to ship the bands tomorrow, but they came with 1 QR code to activate them. Should I still be the one to activate the bands...

Taylor swift tickets -resell

I listed TS tickets , chose 10/13 to deliver tickets! I just found out TM has a rule about selling TS tickets , can only transfer/resell 72 hours in advanceConcert on 11/3 , can transfer on 11/1 , how do I change transfer date ? I also have a buyer i...

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Season ticket wallet missing AHL

I tried to list certain games from my season ticket wallet. However when i tried to add the Calgary Wranglers from the league list. The AHL is not found. Are you able to to add the AHL league onto my season ticket wallet list so i can start listing m...

transferring tickets

I am selling tickets and StubHub recommends I transfer tickets now. If I do that and they don't sell how do I get then back?

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Selling Mobile Transfer Tickets - need Help

Hello community,Really need help!I have ordered my tickets from Stubhub for an event on October 19th (mobile transfer tickets). It shows me that the tickets will be transferred on October 19. Unfortunately I can't go and want to sell my tickets. So f...

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Joni Mitchell tickets

I’m trying to figure out how I paid $728USD (1003 CDN) for 2 tickets in February that I can only sell for $200, all done through StubHub.What a screw up for me! Anyone else feel ripped off?

Scam or No Scam?

I sold and transferred 4 Swift tickets that I bought on Ticketmaster via Stubhub. I can confirm and have proof that the tickets were transferred and accepted via Ticketmaster & Stubhub. However, the buyer's name does not match up with their email. Th...

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Help! Ticket transfer confusion

I sold a ticket at the end of September and I transferred it from Ticketmaster to an email from StubHub ending in @ticketpreupload.com. I just now got an email with the buyers info including email to transfer the ticket to, except the ticket isn't in...

Update Delivery Date for Tickets

I had placed a 'Sale Order', selling one ticket and the only date option for delivery was showing as 7th January.I saw the note that it can be changed later so I proceeded.The issue is the tickets that I had purchased would be delivered to me on 8th ...

Nervous about buyer email - sounds like maybe a scam?

Hi there! I just sold 2 tickets to an event we couldn't find friends to go with to, but the buyer's email seems a bit shady to me and it makes me nervous it's some sort of scam and I'm going to end up losing the tickets without a payout somehow? The ...

Bought and Relisted tickets

I relisted the tickets shortly after buying them. The tickets were never released to me. If I sell them will I still get the tickets and release them to the seller or will the person who has them release them to the new buyer?

tickets show on website but not app

The tickets I've listed for sell appear on the StubHub website for the event but do not appear on the StubHub app for the event. I've checked and unchecked "Recommended Tickets" multiple times on the app, but that doesn't make them appear (they appea...

transfer of new york comic con tickets after sale

NYCC tickets have to be activated before the event & are currently linked to my Showclix account. What is the best way to go about transferring it to buyer? They need a Showclix account & my ability to transfer it there OR I need to activate before m...

Sold tickets

I sold a pair of tickets. Received the buyers info, transferred the e-tickets to them. I go back to Stub Hub to show itself transferred the tickets but it shows that I now have to upload the links for the tickets. I can't do it as they are already tr...

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Returned tickets from ticketmaster

I transferred my tickets a few months ago and just got this email in my inbox from ticketmaster saying that my “ tickets you were in the process of transferring were not accepted by the recipient and have been returned to your account.Ticket transfer...

Ticket Refund

A few months ago, I purchased tickets for Eric Idles show in LA 9/26/24. Mobile transfer, so I never got the physical tickets. Meanwhile Eric cancelled ALL of his US dates around mid August.In late August all physical ticket holders were sent emails ...

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Getting paid for tickets

I made a sale for a concert that happened on September 29. It said my pending payout to my PayPal would happen by Monday, October 7. It's now changed to October 10. Why did it change? That's nine days after the event not eight. How can I get my money...

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Selling VIP Chris Brown Tickets Brazil x 2

Hi everyone, I am selling 2 x Vip Chris Brown Tickets for the 21st of December and need to sell them as I can not attend anymore. As I don't receive a E-Ticket I am receiving a paper ticket in the mail scheduled 14th of December can this be changed t...

Selling Canuck Tickets

I have a pair of Canucks Tickets which were given to me.On the Canucks App, I can transfer the tickets but not to see. Is the ticket okay to sell on StubHub?What is the potential problem re-selling a gift from a season holder tickets?I am worry that ...

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100% Seller Charge for Non-Transferable Tickets

Stubhub allowed me to sell tickets to a buyer that were non-transferrable. Admittedly, this was partially my mistake, but Stubhub also let the sale happen even though it was public knowledge that GA tickets are non-transferable for this concert. So t...

Selling tickets

I am new here , my tickets were purchased from Ticket Master , on Ticket Master site , it won’t let me resell my tickets!But I can list them on stub hub ! Is that correct? Or will I have a problem once someone try’s to buy my tickets ?

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Selling and Transferring tickets

Hi,I recently sold tickets for a concert and transferred the tickets over. I got a message saying that it was successfully transferred yet I just got an email from StubHub saying that I need to send the tickets. This is my first time selling tickets....

Can't list row and seat numbers

I am new to selling. I have two tickets to a concert that I can't use. The seats are in the Balcony and have specific row and seat numbers. When I went to list it, the form only offers the option "General Admission" and the row and seats options gray...

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