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Selling and Sold Tickets - FAQ

Can't make it to your event anymore? List them on StubHub! It's fast and easy to do! Click here to get started! By listing and selling your tickets on StubHub, you do agree to our policies outlined in our User Agreement and Seller Policies. We know y...

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Getting Paid for Selling Tickets!

When you sell tickets on StubHub, payments are processed 5-8 business days after the event takes place. How does StubHub pay me? The way we pay you for ticket sales depends on where you live and where the event is. See your StubHub account's payment ...

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Buyer gave sketchy birthday of 0001/01/01

Stubhub alerted me to my tickets being sold and telling me to transfer them. I did then confirmed transfer as the email told me to. I then noticed the buyer had a birthday of 0001/01/01. This seems suspicious. Anyone seen this before?

Potentially Fraudulent Buyer

My tickets have sold, but in the email with the buyer’s information, the buyer’s birthdate was fake. They had it listed in the year 0001. Is there anyway I can cancel it?

Club Desjardins as a Listing Feature

Hello StubHub Communtity.I'm trying to sell Montreal Canadiens Club Level tickets, and have noticed other Sellers adding "Club Desjardins" as a seat/ticket feature.I can't seem to find this feature in the list, when listing the tickets for sale.Pleas...

Am I being scammed

This is my last effort to try to reach anyone at this company other than your call center “employees”.For over a month I have been trying to add my bank account to my account. I add it, set it to default and receive the confirmation email for adding ...

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2023 Red Sox barcode upload date — StubHub, please help!

Hoping someone from StubHub reads this and it leads to action….as they are setting everyone up for a major headache (including themselves) that Sells/Buys Boston Red Sox tickets for 2023.**For those of us Selling Red Sox tickets: New for 2023 you’ll ...

Listings disappearing from the phone app

I'm not sure how many days I missed trying to sell my tickets to anybody using the Stubhub phone app. Checking last night, I noticed that my tickets don't show up. In fact, the entire section isn't selecatable unless I explicitly choose lower level. ...

Tickets sold seat numbers not listed

I listed 6 tickets in a row with option to sell any tickets. 3 tickets sold to 1 person, 1 ticket to another person, 2 tickets to another person. The 3 different sales do not show the exact seats purchased by each person. How do I know which seats to...

Community Log-In Changes May 1st
We are changing the way you register and sign-in to the StubHub Community. After the switch, you will enter the email address you use to access the community in order to reset your password. You will enter your community username and new password and done!

Read about the changes here
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