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Selling and Sold Tickets - FAQ

Can't make it to your event anymore? List them on StubHub! It's fast and easy to do! Click here to get started! By listing and selling your tickets on StubHub, you do agree to our policies outlined in our User Agreement and Seller Policies. We know y...

Getting Paid for Selling Tickets!

*This post pertains to tickets sold for events in the US and Canada* When you sell tickets on StubHub, we'll start processing your payment within 24 hours after the tickets are delivered to your buyer! *Some high-profile events won't have payments pr...

Sale cancelled incorrectly

TLDR: I sold instant transfer pdf tickets and StubHub incorrectly refunded the buyer. What will StubHub do if the buyer tries to use the tickets?I sold instant transfer PDF tickets to a venue that has the odd seats on the left, even on the right. My ...

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Can’t deliver on In Hand Date

I sold two GA tickets for Billie Eilish’s show on March 26th (Little Caeser’s Arena) and the only in hand date I could choose was March 16th, but I won’t receive the tickets through mail until March 20-21st. I’m not sure if I will be charged for not ...

HST/GST for Canadian Brokers

I'm trying to understand how to factor HST into my ticket sales. I am new to the ticket broker business but already incorporated as a sole proprietorship with an HST number from unrelated business activities. Any help from other brokers in Ontario wh...

Transferring AXS Tickets

Should my AXS tickets get sold do I need to transfer the tickets through FlashSeats.com or can I transfer them straight form my AXS account? Thank you!

No payment received

Can anyone help me? I sold my ticket to Wireless and received a “You’re getting paid” email at the end of June. The event occurred on the 8th July but my payment status still says ‘Pending’. Does anyone know why this is and how I can get payed?