Hi there! I just sold 2 tickets to an event we couldn't find friends to go with to, but the buyer's email seems a bit shady to me and it makes me nervous it's some sort of scam and I'm going to end up losing the tickets without a payout somehow?
The buyer email is just a first name followed by a last initial and then lots of numbers @rocketposter.com
I've just never heard of rocketposter.com before and anything I google doesn't say much besides some ticket resale business on eBay with a Facebook page that has a most recent post from the year 2012...
Does this seem safe to you to transfer my tickets to this person? Is there even a risk to me? I have a long-term account and have sold tickets on StubHub a small handful of times if I ever can't make an event.
Thanks all!
HI @copete77
By any chance do the numbers int he email match your order number? If so the email may belong to Stubhub. You can try calling Stubhub 866-788-2482 and veryfying the email. At the end of the day you may not have much choice. If you dont deliver the tickets stubhub will charge you a penalty.
There are 12 digits for the numbers in the email, and yes you are correct, the last 9 match the order number. Is the order number available to the public? Like would this person have been able to create this email knowing what the order number was?
There are 12 digits for the numbers in the email, and yes you are correct, the last 9 match the order number. Is the order number available to the public? Like would this person have been able to create this email knowing what the order number was?
Thanks - I called StubHub. They confirmed it's their email they provided the buyer for privacy reasons. All completed on my end now. Cheers!