Tickets have been sold but are still listed in my Ticketmaster account

[DAM]

About a month ago, I listed a pair of tickets on Stubhub that were originally purchased on Ticketmaster and they sold within a week. I was prompted to transfer the tickets to a custom Stubhub email address (*@ticketpreupload.com), which I did. According to my StubHub Dashboad, the transfer is complete.

The event is a little over 24 hours from now but the tickets are still listed in my Ticketmaster account with a note that they are 'Waiting to be Accepted'. Should I be concerned? Is it possible that the buyer will cancel leaving me with tickets that I cannot use nor have sufficient time to sell?

Anyone have any similar experience? Thanks for any advice/reassurance that you can provide.

[Melpik · Accepted solution]

Hi @DAM 

The message you see means the buyer has not accepted.  Not to worry as many buyers either accept immediately or wait to day of event.  Just double check you sent to the correct email. it sounds like you confirmed the transfer in your Stubhub account.  Just make sure you did.  If so you will be paid 5-8 Business days After the event even if the buyer never accepts.