Selling Tickets
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Selling and Sold Tickets - FAQ

Can't make it to your event anymore? List them on StubHub! It's fast and easy to do! Click here to get started! By listing and selling your tickets on StubHub, you do agree to our policies outlined in our User Agreement and Seller Policies. We know y...

Getting Paid for Selling Tickets!

*This post pertains to tickets sold for events in the US and Canada* When you sell tickets on StubHub, we'll start processing your payment within 24 hours after the tickets are delivered to your buyer! *Some high-profile events won't have payments pr...

Selling mobile tickets

How do I make sure that my tickets were uploaded properly? Also, after I uploaded them it made me manually enter in the seat numbers bc it only showed half the picture I uploaded and had the rest cut off. Want to make sure the buyer will get the enti...

Wrong PayPal email

I put the incorrect email on PayPal for my account to receive my money from my sold tickets. I added the incorrect one, but it says unconfirmed on the email? And I couldn’t find my payment status on stubhub to see if it’s still in process.

Trying to list Harry Potter and the Cursed Child tickets

I am trying to list Harry Potter and the Cursed Child 'Go Mobile' tickets for Oct 4-5th.I have already sent an email and received permission to list them but I am having trouble. When I try to list them through the Stubhub mobile app, I choose electr...

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Shipping Deadline

I sold hard tickets today (Sunday) and the email I received advised me to ship them within 1 business day, which is no problem. Now when I login to my StubHub account it is saying that I have to ship them by today. There is no UPS store even open her...

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Reselling tickets

Hi, I'm a newbie to StubHub. I recently bought a ticket for a concert, but I found a better seat at a reasonable price and so I have placed the first ticket for sale. Here are my questions:The tickets are elctronic. Do I need to do anything if they a...

by kafka
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deactivated sale tickets not available

i deactivated the sale of my tickets to a Red Sox game and then tried to "toss" them to a friend through the official Red Sox ticket exchange web site only to be told by the Red Sox that the tickets were unavailable due to "sale pending" on Stub Hub....

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PDF to mobile

I accidentally set my mobile tickets to print. How do I change the settings in the mobile app back to mobile? I have an Android. Thanks

Event name does not match name on tickets

Hello, I uploaded PDF tickets to sell and received a message saying that the event name does not match the name on the tickets. Now the tickets are under the 'Pending listings' status. Does anyone know how to resolve this to update my tickets to an '...