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Moderator Moderator
Moderator

Suggestions for the Community

We want your feedback! Please post here any suggestions you have to make this community a better place.  Anything from board titles, to functionality and design, or gamification!

8 Comments
Moderator Moderator
Moderator

Re: Suggestions for the Community

When subscribing to a thread, the button in the top right that I see says "Options" not three dots

Moderator Moderator
Moderator

Re: Suggestions for the Community

Is there a way to make the Kudos button colored in to indicate that something has been "Kudoed"? It looks like the color of the thumbs up changes to a light red, but would it be possible to have it filled in or highlighted more? It's a bit hard to distinguish currently. 

Re: Suggestions for the Community

How about bringing back the Fan Rewards program and giving us a $1 credit for each post we make? Smiley Tongue

 

 

Stubber
Stubber

Re: Suggestions for the Community

Thanks for reaching out!  We have heard all of our Fans, and are still actively working on a new program to best suit all of our Fans! Once it is rolled out, we will be sure to email everyone the details about it.

Brace
Coach

Re: Suggestions for the Community

Would it be possible to add a pinned item at the top of forums to let us know what some  "Known Isssues" are. This will help sellers and stubhub support staff.

 

It also will help both parties comminicate when a fix has been identified. 

Stubber
Stubber

Re: Suggestions for the Community

Hello, and thanks for reaching out!  Absolutely awesome feedback, and we will be sure to look into it and see if that is something that can be done in our Community! 

Re: Suggestions for the Community

As is commonplace with most Moderated Community Message Boards the Front or Home Page usually displays who is currently online. I think it would bebeneficial if StubHub took this one step further. Display the names of who is currently online and also maybe put a list of what moderators are working on each day of the week. This would help cut down on PM's being sent to a Moderator who may have a day off and delaying response times. I know that inboxes are checked by other mods, but if the original PM's went directly to the "Mod On Duty" this would most likely cut down on response times as well as lessen workloads for the mod who is searching for PM's sent to Mods that are Out Of Office. 

Sr. Manager of Social Experience Sr. Manager of Social Experience
Sr. Manager of Social Experience

Re: Suggestions for the Community

This is a great suggestion! We are looking into how we can do that in the platform we use!!