cancel
Showing results for 
Search instead for 
Did you mean: 
risheldebbie
New User

Tix purchased for wrong day of event

Too many windows open and I purchased 4 tix for SF Giants game on wrong day. I see that I need to resell these and now purchase tix for right day.

However, I also see note that says Stubhub may waive the seller's fees for the original wrong tix that I bought. How do I ensure I can get these fees waived?

2 REPLIES 2
Melpik
Legend

Re: Tix purchased for wrong day of event

Hi @risheldebbie 

 

The best way to ensure the fees are waived is to list the tickets for sale from the Stubhub order directly.  Once listed call Stubhub at 866-788-2482 and give them the listing # and ask to make sure the fees are waived.

Reply
Loading...
PapaNesto
Rookie

Re: Tix purchased for wrong day of event

Hello,
Were you able to get them to waive the fees? I have the same issue with an event, I bought multiple tickets. 
Thank you 

Reply
Loading...
Community Log-In Changes May 1st
We are changing the way you register and sign-in to the StubHub Community. After the switch, you will enter the email address you use to access the community in order to reset your password. You will enter your community username and new password and done!

Read about the changes here