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risheldebbie
New User

Tix purchased for wrong day of event

Too many windows open and I purchased 4 tix for SF Giants game on wrong day. I see that I need to resell these and now purchase tix for right day.

However, I also see note that says Stubhub may waive the seller's fees for the original wrong tix that I bought. How do I ensure I can get these fees waived?

2 REPLIES 2
Melpik
Legend

Re: Tix purchased for wrong day of event

Hi @risheldebbie 

 

The best way to ensure the fees are waived is to list the tickets for sale from the Stubhub order directly.  Once listed call Stubhub at 866-788-2482 and give them the listing # and ask to make sure the fees are waived.

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PapaNesto
Rookie

Re: Tix purchased for wrong day of event

Hello,
Were you able to get them to waive the fees? I have the same issue with an event, I bought multiple tickets. 
Thank you 

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