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josierae
Waterboy

Wrong tickets delivered

Any advice? We purchased tickets and immediately noticed the seller sent wrong seats, with an obstructed view. Have contacted customer service every day for 3 days only to be told we have to wait for the seller to respond. They assure us we will get our purchased tickets, comparable/better tickets or a refund. But they wonโ€™t actually do any of these things. Or let us talk to a manager, or give a timeline for when we can expect a resolution. Iโ€™d be happy with any of the solutions listed above but they arenโ€™t coming through with them. What next?
1 REPLY 1
bossfan
Olympian

Re: Wrong tickets delivered

Sorry but nothing is next. Youโ€™re communicating with Stubhub and that is all you can do for now. Unless you want to dispute with your credit card company.
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