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PTAmomof3
New User

to many tickets

Hubby and I both got tickets to the same event. How can I cancel the ones I just got? 

2 REPLIES 2
josbutler
Team Mascot

Re: to many tickets

To cancel the tickets you just purchased, start by checking the confirmation email from the ticket vendor for specific cancellation instructions. Next, visit the vendor's website and log into your account to find options for managing your purchases. Be sure to review the cancellation policy, as some tickets may be non-refundable. If you can't find the cancellation option online, contact the ticket seller's customer service for assistance. Lastly, if a refund is possible, inquire about the process and the estimated time for it to be processed. If you need help with a specific vendor, let me know!

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Melpik
Legend

Re: to many tickets

Hi @PTAmomof3 

 

Stubhub does not allow you to cancel a purchase.  However, if you relist the tickets and sell on Stubhub from your order screen they will often waive the sellers fee

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