Are you aware of recent changes to an event? Do you see a discrepancy in the event details we have on-site versus the primary? Let us know about it by commenting below!
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We will forward all of this information to our events team who will work to verify the discrepancies and update the site!
Due to the volume of requests, we won't be able to respond to any posts on this board so rest assured, we will escalate it as soon as the request has been submitted here.
*Our events team works in order of event date which can cause delays in resolution but we can assure you they are being worked through as fast as possible.
Please use the Map Errors on Site board for events with an incorrect map rather than posting your event details on this thread directly.
04-17-2023
There is one Leagues Cup Final game on Saturday, August 19th. However, you have 2 listed (one for 12pm, one for 8pm). There is only one game, at 8pm. Would hate for people to buy tickets to a match that is NOT happening.
Need to fix ASAP.
Thank you so much for the heads up! We'll get that sent over to our events team right away.
I have already contacted you by phone and followed up via email with all info as told by the customer service rep. It has been 2 weeks and no change has been made.
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Rochester Philharmonic Orchestra - Harry Potter and the Half Blood PrinceEastman Theatre|Rochester, NY
Sat, Oct 21, 2023
CORRECT EVENT TIME: 7:00 PM
INCORRECT: 8:00PM
An old postponed event on stubhub should by tied to a current event on stubhub and our completed sales for this event should be paid.
Here's the event on the venue's site. even says rescheduled from the original date. http://theindependentsf.com/event/10983475/benny-sings/
this is the old stubhub event(which i found in my completed sales) https://www.stubhub.com/E-150097533
should be the same event as this current stubhub event https://www.stubhub.com/benny-sings-san-francisco-tickets-9-21-2023/event/151698996/
Charlotte Knights Game 8/25/23 @ 7:04 PM needs to be changed to 8/26/23 @ 1:05 PM since it was rescheduled to that new date
Hi Team,
Asking for your assistance in to update the time for this event:
Event:Arc Music Festival - Friday (18+Event)
Venue: Union Park
Date: Fri, Sep 01, 2023, 02:00 PM
Primary Link: https://arcmusicfestival.frontgatetickets.com/event/el7k19wixr3b7emy
You are missing parking lot A in the drop-down for Alabama Crimson Tide football.
Wrong venue Folamour show in Toronto:
Stubhub link: https://www.stubhub.com/folamour-toronto-tickets-10-28-2023/event/152235090/
Ticketweb link: https://www.ticketweb.ca/event/folamour-devils-disco-warehouse-tba-tickets/13497688
Note this is a warehouse show and the venue is currently "Warehouse TBA". Show is not at Scotiabank Theatre (that's a movie theatre)