Are you aware of recent changes to an event? Do you see a discrepancy in the event details we have on-site versus the primary? Let us know about it by commenting below!
To help us address and review the issue as quickly as possible, please make sure to include all of the following details:
We will forward all of this information to our events team who will work to verify the discrepancies and update the site!
Due to the volume of requests, we won't be able to respond to any posts on this board so rest assured, we will escalate it as soon as the request has been submitted here.
*Our events team works in order of event date which can cause delays in resolution but we can assure you they are being worked through as fast as possible.
Please use the Map Errors on Site board for events with an incorrect map rather than posting your event details on this thread directly.
04-17-2023
Astros at Twins Game 4 ALDS
https://www.stubhub.com/minnesota-twins-minneapolis-tickets-10-11-2023/event/152148908/
https://www.mlb.com/twins/tickets/postseason
Time changed and is now 6:07 PM
Hi Team,
Please update the event time to 7:00PM
The Japanese House (Moved from El Club)
Majestic Theatre Detroit | Detroit, MI
Tue, Dec 05, 2023, 7:00 PM
https://www.stubhub.com/the-japanese-house-detroit-tickets-12-5-2023/event/152088212/
https://www.ticketweb.com/event/the-japanese-house-quinnie-ally-majestic-theatre-tickets/13441248
Thank you
Hi Team,
Asking for your assistance in updating the correct time on stubhub for this event.
Correct time is 7:30 PM
The Book Of Mormon
Paramount Theatre Seattle, WA
Wed, Jan 10, 2024, 7:30 PM
Stubhub Link: https://www.stubhub.com/the-book-of-mormon-seattle-tickets-1-10-2024/event/151426156/?clickref=1011l...
Primary Link: https://www.ticketmaster.com/the-book-of-mormon-touring/event/0F005F26F82F47C1
Please correct the information about listings:
Hockey championship
https://www.stubhub.com/iihf-world-championship-tickets/category/133296525
You listed events as "bundle", they were sold as bundle for whole day (2 matches) but the buyer obtained by Ticketportal 2 separated tickets.
The matches must be listed for example as:
GBR vs DEN IIHF World Championship 2024
and
CZE vs AUT - IIHF World Championship 2024
not as:
GBR vs DEN & CZE vs AUT - IIHF World Championship 2024- thats 2 tickets ...
Thanks,
Adam
Hello Team, Hope you are having a great day!!
Can you please fix this event there is a lot wrong with it...
Event name:
Jordan Davis
Link to the event on StubHub.com:
https://www.stubhub.com/jordan-davis-airway-heights-tickets-6-22-2024/event/152417844/
Link to the event from the primary ticket provide:
What is wrong:
1. Venue is wrong should be BECU Live at Northern Quest Casino - Complex
2. Map is wrong (see primary ticket seller link for correct map.
What is correct:
Date & Time are correct
Name of event is correct
Thank You!!
Event: The Book of Mormon 730pm 01/10/24
Kindly update the event time - currently TBA on Stubhub event.
Link to the event on StubHub.com:
Link to the event from the primary ticket provider:
Thanks!
Event:
Widespread Panic Parking
Enmarket Arena Parking|Savannah, GA
Sat, Oct 28, 2023, 8:01 PM
Kindly update the event time on Stubhub.
Incorrect time: 6:01PM
Correct time: 8:01 PM
Link to the event on StubHub.com:
Link to the event from the primary ticket provider:
https://www.parkwhiz.com/enmarket-arena-parking/widespread-panic-1341856/
Thanks!