- Event Name
- Event Date
- Link to the event on our site
- A link to a correct map (if you have one)
We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board.
We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response.
Rest assured, if it's being posted here, it is being reported right away.
Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.
Thank you!
What can I submit? |
|
What should I NOT submit? |
|
Will I get a follow up? |
No, all requests are reported automatically. |
How are my Requests prioritized? |
Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date. |
12-06-2019
What is the proper method to report this map issues now ? This method seems very inefficient and one used to be able to get maps updated in a timely manner. Why is stubhub acting like maps are not important ? You are losing sales to other resale sites with the lack of proper charting. Buyers and sellers deserve a better response on this.
Hi,
The map is wrong for this event it is missing the FLOOR GOLD section where my tickets are located:
https://www.stubhub.com/brett-young-airway-heights-tickets-8-6-2022/event/105290672/?quantity=0
The map should be the same as this event:
Why did StubHub do away with the "event map is wrong" form? When I used that form the map was usually fixed im a matter of minutes. Where as now using the community fourm this is the 2 or 3 time now I've asked for the map to be fixed on this event.
Hi Team,
Seeking your assistance to add below event in Stubhub:
Alabama
The Barnyard Entertainment Venue Sharpsburg, KY
Aug 06, 2022, 5:30 PM
Primary Link: https://www.etix.com/ticket/p/8040980/alabama-sharpsburg-the-barnyard-entertainment-venue
Backberry Smoke Atlanta Fox Theatre Atlanta. Georgia Friday 11/25/2022 8 pm
Plese update seating map
https://www.stubhub.com/blackberry-smoke-atlanta-tickets-11-25-2022/event/150295268/?quantity=2
primary seller
primary seating chart
Seating map is incorrect for this event. Makes my front row center seats look like somehting dlse completely
Gov't Mule 8/12/2022 5 pm Westville Music Bowl New Haven. CT
https://www.stubhub.com/event/150205147?quantity=2§ions=&ticketClasses=&listingId=&listingQty=
Primary seller with correct seating included
https://www.axs.com/events/434668/gov-t-mule-tickets
Hi Team,
Seeking your assistance to make map available and link it to skybox for below event:
Alabama
The Barnyard Entertainment Venue Sharpsburg, KY
Aug 06, 2022, 5:30 PM
Primary Link:
https://www.etix.com/ticket/p/8040980/alabama-sharpsburg-the-barnyard-entertainment-venue
Stubhub Link:
https://www.stubhub.com/alabama-sharpsburg-tickets-8-6-2022/event/150302805/?clickref=1100lvX7GoeE&u...
Hi Team,
Please update missing GA VIP sec. on event map.
Stubhub Link:
Weyes Blood Tickets - Weyes Blood Concert Tickets and Tour Dates - StubHub
Primary Link:
Team,
Seeking your assistance to add FLOOR section for below event:
Cody Johnson
Resch Center Green Bay, WI
Nov 12, 2022, 7:30 PM
Primary Link: https://ticketstar.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3APMI%3ARC22%3ACJ1112%...
Stubhub Link: https://www.stubhub.com/cody-johnson-green-bay-tickets-11-12-2022/event/105286920/?clickref=1011lw2B...
Please update the following maps:
https://www.stubhub.com/ryan-adams-chesterfield-tickets-10-17-2022/event/150242283/?quantity=2
https://www.stubhub.com/princess-saint-louis-tickets-12-10-2022/event/104861143/?quantity=2
https://www.stubhub.com/demi-lovato-boston-tickets-10-13-2022/event/150229390/?quantity=2
Pleae correct the map for: