Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[SamM7]

Hi Team, 

Seeking your assistance to add below event in Stubhub:

Alabama
The Barnyard Entertainment Venue Sharpsburg, KY
Aug 06, 2022, 5:30 PM
Primary Link: https://www.etix.com/ticket/p/8040980/alabama-sharpsburg-the-barnyard-entertainment-venue

[mikecm]

Backberry Smoke  Atlanta Fox Theatre Atlanta. Georgia  Friday  11/25/2022  8 pm

Plese update seating map

https://www.stubhub.com/blackberry-smoke-atlanta-tickets-11-25-2022/event/150295268/?quantity=2

primary seller

https://foxtheatre.evenue.net/cgi-bin/ncommerce3/SEGetEventList?groupCode=BLA&linkID=fta&shopperCont...

primary seating chart

https://foxtheatre.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3AFTA%3AFOX22%3ABLA112...

[mikecm]

Seating map is incorrect for this event. Makes my front row center seats look like somehting dlse completely

Gov't Mule 8/12/2022  5 pm  Westville Music Bowl New Haven. CT  

https://www.stubhub.com/event/150205147?quantity=2&sections=&ticketClasses=&listingId=&listingQty=

Primary seller with correct seating included 

https://www.axs.com/events/434668/gov-t-mule-tickets

[SamM7]

Hi Team,

Seeking your assistance to make map available and link it to skybox for below event:

Alabama
The Barnyard Entertainment Venue Sharpsburg, KY
Aug 06, 2022, 5:30 PM

Primary Link:
https://www.etix.com/ticket/p/8040980/alabama-sharpsburg-the-barnyard-entertainment-venue

Stubhub Link:
https://www.stubhub.com/alabama-sharpsburg-tickets-8-6-2022/event/150302805/?clickref=1100lvX7GoeE&u...

[angeldulce18]

Hi Team,

Please update missing GA VIP sec. on event map.

Stubhub Link:

Weyes Blood Tickets - Weyes Blood Concert Tickets and Tour Dates - StubHub

Primary Link:

Riviera Theatre - Ticketing System (axs.com)

[SamM7]

Team,

Seeking your assistance to add FLOOR section for below event:

Cody Johnson
Resch Center Green Bay, WI
Nov 12, 2022, 7:30 PM

Primary Link: https://ticketstar.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3APMI%3ARC22%3ACJ1112%...

Stubhub Link: https://www.stubhub.com/cody-johnson-green-bay-tickets-11-12-2022/event/105286920/?clickref=1011lw2B...

[stlblues]

Please update the following maps:

https://www.stubhub.com/ryan-adams-chesterfield-tickets-10-17-2022/event/150242283/?quantity=2

https://www.stubhub.com/princess-saint-louis-tickets-12-10-2022/event/104861143/?quantity=2

https://www.stubhub.com/demi-lovato-boston-tickets-10-13-2022/event/150229390/?quantity=2

[stlblues]

Pleae correct the map for:

Boz Scaggs: Out of The Blues Tour 2022

Wed • Aug 17 • 7:30 PM

The Factory, Chesterfield, MO

https://www.ticketmaster.com/boz-scaggs-out-of-the-blues-chesterfield-missouri-08-17-2022/event/2100...

[ticketmvp]

Please unpin this as this is no longer working as hasn't since the merger. If you have created or are going to create a new way to report map errors, then update this page.

[phish19]

Please add Field General Admission for the following events:

https://www.stubhub.com/phish-commerce-city-tickets-9-2-2022/event/105203358/

https://www.stubhub.com/phish-commerce-city-tickets-9-4-2022/event/105201928/

There is currently no way to distinguish between GA Stands and GA Field when listing. Please correct this ASAP! Thanks

You can look at the Saturday night of these shows to see it done correctly:

https://www.stubhub.com/phish-commerce-city-tickets-9-3-2022/event/105204399/