Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[SamM7]

Hi Team,

Seeking your assistance to add seat map for below event

Bazzi
House of Blues Houston Houston, TX
Tue, Oct 18, 2022, 7:00 PM
Primary Link: https://concerts.livenation.com/event/3A005CFDA07A3432

Stubhub Link: https://www.stubhub.com/bazzi-houston-tickets-10-18-2022/event/150330775

[SamM7]

Hi Team,

Seeking your assistance to add seat map for below event

The Wallflowers
Fox Theatre Tucson Tucson, AZ
Tue, Oct 11, 2022, 8:00 PM

Primary Link: https://foxtucson.com/event/the-wallflowers/tickets/

Stubhub Link: https://www.stubhub.com/wallflowers-tucson-tickets-10-11-2022/event/150321358

[ronstickets]

Hi, I have called about this issue several times and still nothing has been done and it's been over a month and the show is coming up on 8/13/22. I have tickets in the Pit for The Fab Four at Pacific Amphitheater, which are not being mapped. Please resolve this issue asap. 

https://www.stubhub.com/the-fab-four-costa-mesa-tickets-8-13-2022/event/105280159/

https://www.ticketmaster.com/the-fab-four-55th-anniversary-of-costa-mesa-california-08-13-2022/event...

Thank you.

[Lotusjoyce]

No map on site

The Wiggles
FirstOntario Concert Hall | Hamilton, ON
Sat, Oct 15, 2022, 12:30 PM

Event Map reference: 

https://www.ticketmaster.ca/the-wiggles-big-show-tour-hamilton-ontario-10-15-2022/event/10005CEB25DC...?

Stubhub link:

https://www.stubhub.com/the-wiggles-tour-hamilton-tickets-10-15-2022/event/150314881/

[Lotusjoyce]

No map on site

Clutch
Marathon Music Works | Nashville, TN
Sat, Sep 24, 2022, 7:00 PM

Primary Link:

https://www.ticketweb.com/event/clutch-w-quicksand-helmet-marathon-music-works-tickets/12182365?pl=m...

Stubhub Link:

https://www.stubhub.com/quicksand-nashville-tickets-9-24-2022/event/150243198/

Thanks

[Lotusjoyce]

NO MAP ON SITE

Lucy Dacus
Moore Theatre | Seattle, WA
Wed, Nov 09, 2022, 8:00 PM

Stubhub Link: https://www.stubhub.com/lucy-dacus-seattle-tickets-11-9-2022/event/150311069/

Primary Link: https://www.ticketmaster.com/event/0F005CEDA1D51F27

Thanks 

[Lotusjoyce]

No map on site

Ken Jeong (18+ Event)
Suquamish Clearwater Casino | Suquamish, WA
Sat, Nov 05, 2022, 8:00 PM

Stubhub link:

https://www.stubhub.com/ken-jeong-suquamish-tickets-11-5-2022/event/150312941/

Primary link:

https://www.ticketmaster.com/event/0F005CDD96ED1649

[JONA]

Hi Team,

Please update StubHub map for Gimme Gimme Disco 8/13/22 8:3 PM Show to match the map on the primary market. Kindly see link below for reference:

https://concerts.livenation.com/event/06005CC3AB48ACCC?wt.mc_id=EML_TMNT502658_1393317_0[PC_eventIma...

Thanks, 

Jona

[JONA]

Hi Team,

Kindly update StubHub map for this event Michael Bublé 08/12/22  to match Ticketmaster map and see link below for reference:

https://www.ticketmaster.com/event/0D005C8BBAA2D7F4?wt.mc_id=EML_TMNT502658_1386683_0[PC_eventImage&...

Thanks,

Jona

[RSOPKO11]

The Red Bull Arena map for New York Red Bulls matches is wrong in regards to club seats.  Section 108 and 111 are split where rows 1-6 are club seats and have access to the Audi Club and rows 7-15 are just premium mids and should have no club access nor should enter through the VIP area.

https://www.stubhub.com/new-york-red-bulls-harrison-tickets-8-13-2022/event/105148267/?sections=1314...