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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

lotus_gaymarie
Stagehand

Re: NEW Map Errors on Site

Jason Bonham 12/07/22

Wrong map: Missing floor sections 100-107

 

Stubhub link:

https://www.stubhub.com/led-zeppelin-experience-atlanta-tickets-12-7-2022/event/150309528/?sections=...

 

Please refer to this event link:

https://concerts.livenation.com/event/0E005CE6C9632FD4

 

Thanks

Reply
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lotus_gaymarie
Stagehand

Re: NEW Map Errors on Site

Hatebreed 10/27/22  No map onsite

 

Stuhub link: 

https://www.stubhub.com/hatebreed-virginia-beach-tickets-10-27-2022/event/150333598/

 

Please refer to this event link:

https://www.ticketmaster.com/event/01005CFB95B455ED

 

Thanks

Reply
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angeldulce18
Zamboni Driver

Re: NEW Map Errors on Site

Hi Team,

Please update unavailable event map on Stubhub.

 

Stubhub Link
Malaa Tickets - StubHub

 

Primary Link

MALAA - Don Malaa Album Tour Tickets Oct 07, 2022 Toronto, ON | Ticketmaster

Reply
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lotus_gaymarie
Stagehand

Re: NEW Map Errors on Site

Rob Zombie and Mudvayne 08/10/22

 

Kindly replace section 102 into PIT General Admission

 

Please refer to this event link:

https://concerts.livenation.com/event/1E005C70D1DD428C

 

Stubhub link:

https://www.stubhub.com/rob-zombie-west-valley-city-tickets-8-10-2022/event/105228539/

 

Thanks

 

Reply
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lotus_gaymarie
Stagehand

Re: NEW Map Errors on Site

Charlie Wilson 08/11/22  No map onsite

 

Stubhub link:

https://www.stubhub.com/event/150198493

 

Primary evevnt link:

https://www.ticketmaster.com/event/02005CB399B04F5C

Reply
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lotus_gaymarie
Stagehand

Re: NEW Map Errors on Site

Daryl Hall  08/11/22  No map onsite

 

Stubhub link:

https://www.stubhub.com/event/150191936

 

Primary event link:

https://www.ticketmaster.com/event/2D005CAD29B0AE16

 

Thanks

 

 

Reply
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lotus_gaymarie
Stagehand

Re: NEW Map Errors on Site

Reply
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lotus_gaymarie
Stagehand

Re: NEW Map Errors on Site

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lotus_gaymarie
Stagehand

Re: NEW Map Errors on Site

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lotus_gaymarie
Stagehand

Re: NEW Map Errors on Site

Bronco  08/12/22  No map onsite

 

Stubhub link:

https://www.stubhub.com/event/150178518

 

Primary event link:

https://www.ticketmaster.com/event/08005CA22DC433F0

Reply
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