Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[Vina]

Hi Team,

Kindly please add a map for below event:
Event Name -Chase Rice 
Event Date -Nov 17, 2022
Event Time -08:00pm
Venue -The Signal|Chattanooga, TN

Event Link -https://www.ticketweb.com/event/chase-rice-the-signal-tickets/12334135

StubHub link- https://www.stubhub.com/chase-rise-chattanooga-tickets-11-17-2022/event/150321345/

Thanks!

[Lotusjoyce]

No map on site

Trash Taste
Royal Oak Music Theatre | Royal Oak, MI
Fri, Sep 30, 2022, 7:00 PM

Stubhub link:

https://www.stubhub.com/trash-taste-royal-oak-tickets-9-30-2022/event/150302759/

Primary link:

https://www.axs.com/events/441339/trash-taste-tickets

Thank you

[Lotusjoyce]

No map on site

Randy Rainbow Live
Charline McCombs Empire Theatre | San Antonio, TX
Sun, Oct 02, 2022, 7:30 PM

Stubhub link:

https://www.stubhub.com/randy-rainbow-san-antonio-tickets-10-2-2022/event/150330748/

Primary link:

https://www.ticketmaster.com/event/3A005CFADF656817?

Thank you

[Lotusjoyce]

No Map on Site

Trevor Wallace
Orpheum Theatre - Phoenix | Phoenix, AZ
Sat, Oct 08, 2022, 7:00 PM

Stubhub link:

https://www.stubhub.com/trevor-wallace-phoenix-tickets-10-8-2022/event/150350005/

Primary link:

https://www.etix.com/ticket/p/5373676/trevor-wallaceare-you-that-guytour-phoenix-orpheum-theatre-pho...

Thank you

[Quiennie]

Hi Team,

Please add StubHub map for Randy Rainbow 10/14/22

StubHub link: https://www.stubhub.com/randy-rainbow-sacramento-tickets-10-14-2022/event/150330848/

Primary link: https://www.ticketmaster.com/event/1C005CFCEE4F825F

Thanks,

Quiennie

[Vina]

Hi Team,

Kindly please update map for below event, please remove Sec 101-103  and add Floor Section. Below is the details of the event and primary link for your reference.

Event Name -Rosalia
Event Date -Sep 23, 2022
Event Time -08:30pm
Venue -Budweiser Stage|Toronto, ON

Event Link -https://www.ticketmaster.ca/event/10005C8DC4EF48A0

StubHub link- https://www.stubhub.com/rosalia-tickets-toronto-budweiser-stage-9-23-2022/event/105262387/?sections=...

Thanks!

[Vina]

Hi Team,

Kindly please add map for below event:
Event Name -Andrew Santino
Event Date -Sep 16, 2022
Event Time -07:30pm
Venue -Fillmore Minneapolis|Minneapolis, MN
Event Link -https://concerts.livenation.com/event/06005D08817613A6

StubHub link- https://www.stubhub.com/andrew-santino-minneapolis-tickets-9-16-2022/event/150347652/

Thanks!

[Vina]

Hi Team,

Kindly please add map for below event:
Event Name -Beres Hammond
Event Date -Aug 19, 2022,
Event Time -8:00 PM
Venue -Chevalier Theater|Medford, MA

Event Link -https://www.ticketmaster.com/event/01005CA130238D1E?wt.mc_id=EML_TMNT502658_1507154_0[PC_eventImage&et_cid=T...

StubHub link- https://www.stubhub.com/event/150143110
Thanks!

[Vina]

Hi Team,

Kindly please add a map for below event:

Event Name -Bert Kreischer
Event Date -Oct 01, 2022
Event Time - 8:00 PM
Venue -Vina Robles Amphitheatre|Paso Robles, CA
Event Link -https://www.ticketmaster.com/event/09005CC190F42FA0

StubHub link- https://www.stubhub.com/bert-kreischer-paso-robles-tickets-10-1-2022/event/150297030/

Thanks!

[ticketmvp]

The maps for Ruoff Music Center keep incorrectly labeling sections with an "x" as the end of them (i.e., Pavilion Cx, Pavilion Ax, Pavilion Hx, etc.). That extra "x" needs removed from the section naming and mapping process. I have already posted this a few weeks back but of course, it hasn't been changed. Please get this corrected as it is incorrect and tickets won't be mapped by many sellers because of this.