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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

Vina
Zamboni Driver

Re: NEW Map Errors on Site

Hi Team,

 

Kindly please add a map for below event:

Event Name -Keith Sweat
Event Date -Nov 18, 2022
Event Time -08:00 pm
Venue -The Theater at Virgin Hotels Las Vegas|Las Vegas, NV
Event Link -https://www.axs.com/events/443851/keith-sweat-tickets

StubHub link- https://www.stubhub.com/keith-sweat-las-vegas-tickets-11-18-2022/event/150361322/


Thanks!

Reply
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Vina
Zamboni Driver

Re: NEW Map Errors on Site

Hi Team,

 

Kindly please update map for below event, it should only have 1 part of Section D.

 

Event Name -Rodney Carrington
Event Date -Nov 26, 2022
Event Time -08:00 pm
Venue -Silver Legacy Casino|Reno, NV
Event Link -https://www.ticketmaster.com/event/39005D0AEACF4850


Thanks!

Reply
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justinbernard
Waterboy

Re: NEW Map Errors on Site

The parking lot map is incorrect for Iowa State Cyclones football.  For example it lists section D4 as RV lot but that was changed this year.  Attached is updated map and link to stubhub map

 

https://www.cycloneclub.org/tickets-parking/

 

https://www.stubhub.com/parking-passes-only-iowa-state-cyclones-football-ames-tickets-9-3-2022/event...

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Vina
Zamboni Driver

Re: NEW Map Errors on Site

Hi Team,

 

Kindly please add a map for below event:

Event Name -Bret Michaels
Event Date -Nov 25, 2022
Event Time -7:30 PM
Venue -Palace Theatre Greensburg|Greensburg, PA


Event Link -  https://thepalacetheatre.secure.force.com/ticket/#/instances/a0F4v00000VBPqFEAX/sectionGroups/a0b4v0...

StubHub link- https://www.stubhub.com/bret-michaels-greensburg-tickets-11-25-2022/event/150376664/


Thanks!

Reply
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Vina
Zamboni Driver

Re: NEW Map Errors on Site

Hi Team,

 

Kindly please add a map for below event:

Event Name -Jeff Beck
Event Date -Nov 09, 2022,
Event Time -8:00 PM
Venue -San Jose Civic|San Jose, CA


Event Link -https://www.ticketmaster.com/event/1C005D02013F6AEA

StubHub link- https://www.stubhub.com/jeff-beck-san-jose-tickets-11-9-2022/event/150362833/


Thanks!

Reply
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Quiennie
Zamboni Driver

Re: NEW Map Errors on Site

Hi Team,

Please add map on Stubhub for this event "The Mavericks 12/06/22"

Stubhub Link: https://www.stubhub.com/the-mavericks-santa-fe-tickets-12-6-2022/event/150333570/


Primary Link: https://tickets.lensic.org/8321/8322

Thanks,

Quiennie

Reply
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junkst
Stagehand

Re: NEW Map Errors on Site

The map used for the following event is incorrect: https://www.stubhub.com/giveon-seattle-tickets-9-21-2022/event/150241075/

 

The entire floor for this show is GA standing (there are no reserved seats on the floor and thus there should not be seperate sections). A map with a GA Floor and reserved balcony should be used such as the map for following show at the same venue: https://www.stubhub.com/chvrches-seattle-tickets-9-30-2022/event/105280742/ 

 

Thanks.

Reply
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angeldulce18
Zamboni Driver

Re: NEW Map Errors on Site

Reply
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ticketmvp
Olympian

Cynthia Woods Mitchell Pavilion Mapping Errors with X in Section Names

Please have the maps team correct the mapping process for Cynthia Woods Mitchell Pavilion. Each section is currently being mapped as X102, X103, X104, etc. The "X" needs to be removed from the front of each section as it is not correct and doesn't make sense as no one would be normally listing tickets with an X in the section numbers.

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angeldulce18
Zamboni Driver

Re: NEW Map Errors on Site

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