Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[JONA]

Hi Team,

Please add StubHub map for this event to Greensky Bluegrass 11/26/22 to match Ticketmaster map with link below for reference :  

https://www.ticketmaster.com/event/08005CF795B7178D?wt.mc_id=EML_TMNT518680_550029_0[PC_eventImage&e...

Thanks,

Jona

[JONA]

Hi Team,

Please add StubHub map fro this event  Steve Trevino 9/17/22 @ 7pm show to match the map on the primary market. Kindly see link below for reference:

https://www.ticketmaster.com/event/02005D0B1676987F?wt.mc_id=EML_TMNT533880_97517_0[PC_eventImage&et...

Thanks,

Jona

[JONA]

Hi Team,

Kindly add Stubhub map and  update the venue on Stubhub for this event Walker Hayes 10/09/22  from  Innsbrook Pavilion, Glen Allen, VA 
Glen Allen, VA to Meadow Event Park, Doswell, VA  with link below for reference:

https://www.etix.com/ticket/p/3186937/walker-hayes--doswell-after-hours-concerts?partner_id=240&_ga=...

Thanks,

Jona

[JONA]

Hi Team,

Kindly add Stubhub map for thisevent PBR 09/17/22  to match the map on the primary market. Link provided below for reference:

https://www.ticketmaster.com/event/1C005CC6ADD521B9?wt.mc_id=EML_TMNT533881_292021_0[PC_eventImage&e...

Thanks,

Jona

[angeldulce18]

Hi Team,

Please update unavailable event map.

Stubhub Link

Jessie Reyez Tickets - StubHub

Primary Link

Jessie Reyez - The Yessie Tour Tickets | Portland, OR | Roseland Theater (etix.com)

[lotus_gaymarie]

Event: Tyler Henry 10/06/22

NO MAP ONSITE

Please refer to this link for the correct map:

https://tickets.lutherburbankcenter.org/0/4671

Thanks!

[Vina]

Hi Team,

Kindly please add a map for below event:

Event Name -Yes
Event Date -Nov 19, 2022
Event Time - 8:00 PM
Venue -NYCB Theatre at Westbury|Westbury, NY
Event Link -https://concerts.livenation.com/event/00005D1AC56E6876

Thanks!

[lotus_gaymarie]

Event: Walker Hayes 09/30/22

Missing section Wheelchair on Stubhub map.

Please refer to this link:

https://www.ticketmaster.com/event/00005C9284341BD7

[Mauflores]

Hi Team,

Seeking your assistance to add for this event map, please add:

PLATINUM (RIGHT, CENTER, LEFT)
ORCHESTRA (RIGHT, CENTER, LEFT)
MEZZANINE (RIGHT, CENTER, LEFT)
BALCONY (RIGHT, CENTER, LEFT)

Event Name: Yes

Venue: Bergen Performing Arts Center

Event Date & Time: Nov 17, 2022, 8:00 PM

Stubhub Link: https://www.stubhub.com/yes-englewood-tickets-11-17-2022/event/150388848/?clickref=1011lwa6Yg2H&utm_...

Primary Link: https://www.ticketmaster.com/event/00005D1AB6D7582D?wt.mc_id=EML_TMNT533880_298962_0[PC_eventImage&e... 

[angeldulce18]

Hi Team,

Please update correct floor sections.

Stubhub Link

Karol G Tickets - StubHub

Primary Link

T-Mobile Center - Ticketing System (axs.com)