cancel
Showing results for 
Search instead for 
Did you mean: 
If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

JONA
Rookie

Re: NEW Map Errors on Site

Hi Team,

 

 

Please add StubHub map for this event to Greensky Bluegrass 11/26/22 to match Ticketmaster map with link below for reference :  

 

 

 

https://www.ticketmaster.com/event/08005CF795B7178D?wt.mc_id=EML_TMNT518680_550029_0[PC_eventImage&e...

 

 

Thanks,

Jona

 

Reply
Loading...
JONA
Rookie

Re: NEW Map Errors on Site

Hi Team,

 

Please add StubHub map fro this event  Steve Trevino 9/17/22 @ 7pm show to match the map on the primary market. Kindly see link below for reference:

 

https://www.ticketmaster.com/event/02005D0B1676987F?wt.mc_id=EML_TMNT533880_97517_0[PC_eventImage&et...

 

 

 

Thanks,

Jona

Reply
Loading...
JONA
Rookie

Re: NEW Map Errors on Site

Hi Team,

 

Kindly add Stubhub map and  update the venue on Stubhub for this event Walker Hayes 10/09/22  from  Innsbrook Pavilion, Glen Allen, VA 
Glen Allen, VA to Meadow Event Park, Doswell, VA  with link below for reference:

 

https://www.etix.com/ticket/p/3186937/walker-hayes--doswell-after-hours-concerts?partner_id=240&_ga=...

 

 

Thanks,

Jona

 

Reply
Loading...
JONA
Rookie

Re: NEW Map Errors on Site

Hi Team,

 

 

Kindly add Stubhub map for thisevent PBR 09/17/22  to match the map on the primary market. Link provided below for reference:

 

 

https://www.ticketmaster.com/event/1C005CC6ADD521B9?wt.mc_id=EML_TMNT533881_292021_0[PC_eventImage&e...

 

 

Thanks,

Jona

Reply
Loading...
angeldulce18
Zamboni Driver

Re: NEW Map Errors on Site

Reply
Loading...
lotus_gaymarie
Stagehand

Re: NEW Map Errors on Site

Event: Tyler Henry 10/06/22

 

NO MAP ONSITE

 

Please refer to this link for the correct map:

https://tickets.lutherburbankcenter.org/0/4671

 

Thanks!

Reply
Loading...
Vina
Zamboni Driver

Re: NEW Map Errors on Site

Hi Team,

 

Kindly please add a map for below event:

Event Name -Yes
Event Date -Nov 19, 2022
Event Time - 8:00 PM
Venue -NYCB Theatre at Westbury|Westbury, NY
Event Link -https://concerts.livenation.com/event/00005D1AC56E6876


Thanks!

Reply
Loading...
lotus_gaymarie
Stagehand

Re: NEW Map Errors on Site

Event: Walker Hayes 09/30/22

 

Missing section Wheelchair on Stubhub map.

1.PNG

 

Please refer to this link:

https://www.ticketmaster.com/event/00005C9284341BD7

Capture.PNG

Reply
Loading...
Mauflores
Stagehand

Re: NEW Map Errors on Site

Hi Team,

Seeking your assistance to add for this event map, please add:

PLATINUM (RIGHT, CENTER, LEFT)
ORCHESTRA (RIGHT, CENTER, LEFT)
MEZZANINE (RIGHT, CENTER, LEFT)
BALCONY (RIGHT, CENTER, LEFT)

Event Name: Yes

Venue: Bergen Performing Arts Center

Event Date & Time: Nov 17, 2022, 8:00 PM

Stubhub Link: https://www.stubhub.com/yes-englewood-tickets-11-17-2022/event/150388848/?clickref=1011lwa6Yg2H&utm_...

Primary Link: https://www.ticketmaster.com/event/00005D1AB6D7582D?wt.mc_id=EML_TMNT533880_298962_0[PC_eventImage&e... yes 17.JPG

Reply
Loading...
angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update correct floor sections.

 

Stubhub Link

Karol G Tickets - StubHub

 

Primary Link

T-Mobile Center - Ticketing System (axs.com)

 

Reply
Loading...
Community Log-In Changes May 1st
We are changing the way you register and sign-in to the StubHub Community. After the switch, you will enter the email address you use to access the community in order to reset your password. You will enter your community username and new password and done!

Read about the changes here