- Event Name
- Event Date
- Link to the event on our site
- A link to a correct map (if you have one)
We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board.
We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response.
Rest assured, if it's being posted here, it is being reported right away.
Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.
Thank you!
What can I submit? |
|
What should I NOT submit? |
|
Will I get a follow up? |
No, all requests are reported automatically. |
How are my Requests prioritized? |
Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date. |
12-06-2019
Seeking your assistance to udpdate sections around performance area. We are missing the 3A, 2A and 5A level section for below event:
Event Name: Disney on Ice: Lets Celebrate!
Venue: Knoxville Civic Coliseum|Knoxville, TN
Event Date & Time: Sat, Nov 12, 2022, 3:00 PM
Stubhub Link: https://www.stubhub.com/disney-on-ice-let-s-celebrate-knoxville-knoxville-tickets-11-12-2022/event/1...?
Primary Link: https://www.ticketmaster.com/disney-on-ice-presents-lets-celebrate/event/1B005CCEA91A20E1?brand=doi&...
Event: Disney on Ice 11/13/22 @ 4pm
Link to the event on StubHub.com:
https://www.stubhub.com/disney-on-ice-let-s-celebrate-knoxville-tickets-11-13-2022/event/150148383/
Link to the event from the primary ticket provider:
https://www.ticketmaster.com/event/1B005CCEA92720F5
Incorrect map:
Correct map:
Hi Team,
Kindly please update map for below event, it should have Main Floor section.
Event Name -Death Cab for Cutie
Event Date -Oct 26, 2022
Event Time -8:00 PM
Venue -Paramount Theatre Seattle|Seattle, WA
Event Link -https://www.ticketmaster.com/event/0F005CA6F1C644F3?wt.mc_id=EML_TMNT533881_544904_0[PC_eventImage&et_cid=TM...
Thanks!
Event: Disney On Ice 11/13/22 @ 12pm
Link to the event on StubHub.com:
https://www.stubhub.com/disney-on-ice-let-s-celebrate-knoxville-tickets-11-13-2022/event/150142442/
Link to the event from the primary ticket provider:
https://www.ticketmaster.com/event/1B005CCEA92320EF
Incorrect map:
Correct map:
Event: Disney On Ice 11/12/22 @ 11am
Link to the event on StubHub.com:
https://www.stubhub.com/disney-on-ice-let-s-celebrate-knoxville-tickets-11-12-2022/event/150142441/
Link to the event from the primary ticket provider:
https://www.ticketmaster.com/event/1B005CCEA91720D7
Incorrect map:
Correct map:
Some Cal Bears field club and stadium club sections are not labeled correctly and cannot be selected on the venue map:
https://www.stubhub.com/cal-bears-football-berkeley-tickets-9-24-2022/event/105149549/
For example, last week I posted tickets in the F-FH section. That section (along with S-H, S-GG, S-G, and S-FF among others) is not available for selection on the venue map. Today, a ticket in F-FH shows only after selecting "access to VIP lounge" and it does not show "Section field club" in the title as it should (see F-FF). I called StubHub last week and someone told me this would be fixed. I also called the Cal Bears ticket office and learned that this is considered a StubHub error. Please fix it so that folks selling these valuable tickets can have their listings identified properly.
Event name: FKJ 10/9/2022
Link to the event on StubHub.com:
https://www.stubhub.com/fkj-san-diego-tickets-10-9-2022/event/150230078/
Link to the event from the primary ticket provider:
https://www.showclix.com/event/fngrscrssd-daymvs-fkj-petcopark/listing
Incorrect map on Stubhub
Correct map:
Sections on map should be Early Bird, VIP, and General Admission
Hi Team,
Please update unavailable event map,
Stubhub Link
George Lopez Tickets - StubHub
Primary Link
George Lopez: OMG Hi! Comedy Tour Tickets Sep 29, 2022 Gary, IN | Ticketmaster
Event name: NGHTMRE 11/26/22
Issue: NO MAP ON SITE
Link to the event on StubHub.com:
https://www.stubhub.com/nghtmre-dallas-tickets-11-26-2022/event/150358254/
Link to the event from the primary ticket provider:
https://www.ticketmaster.com/event/0C005D048FA36CD7
Event name: The Garden 11/15/22
Issue: NO MAP ON SITE
Link to the event on StubHub.com:
https://www.stubhub.com/event/150207066
Link to the event from the primary ticket provider: