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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

angeldulce18
Zamboni Driver

Re: Map Errors on Site

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LuckyBlackCat
Team Mascot

Re: Map Errors on Site

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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event name: Puscifer 11/05/22

 

Issue: NO MAP ON SITE

 

Link to the event on StubHub.com:

https://www.stubhub.com/puscifer-atlantic-city-tickets-11-5-2022/event/150296926/?quantity=0

 

Link to the event from the primary ticket provider :

https://www.ticketmaster.com/event/02005CE7AFCD35C3

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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event name: Lindsey Stirling 11/22/22

 

NO MAP ON SITE

 

Link to the event on StubHub.com:

https://www.stubhub.com/lindsey-stirling-san-antonio-tickets-11-22-2022/event/150456069/?quantity=1

 

Link to the event from the primary ticket provider :

https://tobi.tobincenter.org/online/mapSelect.asp

 

 

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Vina
Zamboni Driver

Re: Map Errors on Site

Hi Team,

 

Kindly please add a map for below event:

Event Name -William Shatner and Star Trek II: The Wrath of Khan
Event Date -Mar 11, 2023, 6:00 PM
Event Time - 6:00 PM
Venue -Redford Theatre|Detroit, MI
Event Link -https://www.ticketmaster.com/event/08005D2C8B6F14F7
Thanks!

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Anthem1024
Backup Singer
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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event name: The Wiggles 10/12/22

 

NO MAP ON SITE

 

Link to the event on StubHub.com:

https://www.stubhub.com/the-wiggles-tour-kingston-tickets-10-12-2022/event/150314875/?quantity=0

 

Link to the event from the primary ticket provider :

https://www.ticketmaster.ca/the-wiggles-kingston-ontario-10-12-2022/event/10005CF09B8C2505

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angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update unavailable event map.

 

Stubhub Link:

Shreya Ghoshal Tickets - StubHub

 

Primary Link:

Shreya Ghoshal Tickets Nov 18, 2022 Orlando, FL | Ticketmaster

 

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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event name: Abhi the Nomad 10/12/22

 

NO MAP ON SITE

 

Link to the event on StubHub.com:

https://www.stubhub.com/abhi-the-nomad-portland-tickets-10-12-2022/event/150374004/?quantity=0

 

Link to the event from the primary ticket provider :

https://event.etix.com/ticket/online/performanceSale.do?performance_id=4415711&method=restoreToken

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Vina
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Kindly please add map for below event;

 

Event Name -Harry Connick Jr - A Holiday Celebration
Event Date -Nov 29, 2022 7:30pm
Event Time -7:30pm
Venue -Benedum Center|Pittsburgh, PA
Primary link: https://trustarts.org/syos_v2/performances/83473/floors/orchestra/seats

 

Thank you!

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