Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[lotus_gaymarie]

Event name: Little River Band 10/07/22

NO MAP ONSITE 

Link to the event on StubHub.com:

https://www.stubhub.com/little-river-band-mashantucket-tickets-10-7-2022/event/105267280/?quantity=0

Link to the event from the primary ticket provider :

https://www.ticketmaster.com/event/1D00583FEC12461B

[angeldulce18]

Hi Team,

Please update Floor sec. on event map.

Stubhub Link:
Vance Joy Tickets - Vance Joy Concert Tickets and Tour Dates - StubHub

Primary Link:

Vance Joy: In Our Own Sweet Time Tour 2023 Tickets Mar 11, 2023 Inglewood, CA | Ticketmaster

[lotus_gaymarie]

Event name: Tyler Henry 10/08/22

NO MAP ONSITE 

Link to the event on StubHub.com:

https://www.stubhub.com/tyler-henry-modesto-tickets-10-8-2022/event/150279718/?quantity=1

Link to the event from the primary ticket provider :

https://tickets.galloarts.org/8763

[lotus_gaymarie]

Event name: Jay Leno 10/08/22

NO MAP ONSITE 

Link to the event on StubHub.com:

https://www.stubhub.com/event/150190207?quantity=0

Link to the event from the primary ticket provider :

https://www.ticketmaster.com/jay-leno-biloxi-mississippi-10-08-2022/event/1B005CAEBD797AE4

[lotus_gaymarie]

Event name: Silversun Pickups 10/08/22

NO MAP ONSITE 

Link to the event on StubHub.com:

https://www.stubhub.com/silversun-pickups-stateline-tickets-10-8-2022/event/150317583/?quantity=0

Link to the event from the primary ticket provider :

https://www.ticketmaster.com/silversun-pickups-stateline-nevada-10-08-2022/event/39005CF5E0D4454D

[lotus_gaymarie]

Event name: Me First 10/08/22

NO MAP ONSITE 

Link to the event on StubHub.com:

https://www.stubhub.com/me-first-and-the-gimme-gimmes-ottawa-tickets-10-8-2022/event/150422621/?quan...

Link to the event from the primary ticket provider :

https://www.ticketmaster.ca/event/31005CEFB78B86AB

[lotus_gaymarie]

Event name: Ani DiFranco 10/08/22

NO MAP ONSITE 

Link to the event on StubHub.com:

https://www.stubhub.com/ani-difranco-lawrence-tickets-10-8-2022/event/150360444/

Link to the event from the primary ticket provider :

https://www.ticketmaster.com/event/06005D0CB2963982

[lotus_gaymarie]

Event name:  Goose 10/08/22

NO MAP ONSITE 

Link to the event on StubHub.com:

https://www.stubhub.com/goose-austin-tickets-10-8-2022/event/150379458/

Link to the event from the primary ticket provider :

https://stubbs.frontgatetickets.com/event/g5vj1h84713rzsz3

[CharlieBradbury]

NO MAP ON SITE. 

Link to event on StubHub:

https://www.stubhub.com/not-another-d-d-podcast-atlanta-tickets-12-3-2022/event/150444847

Link to event from primary ticket provider:

https://www.ticketmaster.com/not-another-dd-podcast-atlanta-georgia-12-03-2022/event/0E005D1A0B4476C...

Not Another D&D Podcast

Center Stage Theatre - Atlanta, GA

December 3, 2022 at 7:00pm

NOTE: the ticket listing options for this event currently available under the "Section" dropdown are incorrect. The option for "Floor TBD" should be removed and replaced with options for FLR and FLL instead.  

Please note that there are other tickets currently listed for this event (and other events at the same venue) that have the FLR and FLL Section tags. I'm not sure how those users were able to select those Section labels, because the only floor-related Section option currently available when I try to edit my own listing (listing no. 5555169522) is "Floor TBD". This Section label is not applicable to this event: no floor tickets are sold with an unassigned or TBD Section label.

Thank you.

[Mauflores]

Hi Team,

Seeking your assistance to add the map for this event, please add:
PARTERRE
PARTERRE LOGE
BALCONY
BALCONY LOGE

Event Name: Alicia Moffet

Venue: L'Etoile Banque Nationale|Brossard, QC

Event Date & Time: Mar 22, 2023, 8:00 PM

Stubhub Link: https://www.stubhub.com/alicia-moffet-brossard-tickets-3-22-2023/event/150485746/?clickref=1100lwbE3...

Primary Link: https://www.ticketmaster.ca/event/31005D2EBFC639A3