cancel
Showing results for 
Search instead for 
Did you mean: 
If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

fortune
Zamboni Driver

Kelsea Ballerini Map Incorrect

The map is incorrect for this event: 

 

Kelsea Ballerini | October 11th 

 

I've been trying to list tickets for two days but haven't been able to since the map is wrong. It should be set up like the event here that's at the same venue. 

Reply
Loading...
bennyLT96
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Seeking your assistance to add map for the event below:

 

Event Name: Kevin Morby

Venue: Revolution Hall Portland, Portland, OR

Event Date & Time: Thu, Nov 10, 2022, 8:00 PM

Stubhub Link: https://www.stubhub.com/kevin-morby-portland-tickets-11-10-2022/event/105224522/?quantity=0

Primary Link: https://event.etix.com/ticket/online/performanceSale.do?performance_id=6110575&method=restoreToken

 

Thank you!

Reply
Loading...
mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

 

Requesting map seat on the event below:

 

The Offspring

Abbotsford Centre|Abbotsford, BC

Sat, Nov 26, 2022, 7:30 PM
Reply
Loading...
angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update correct section from GA to Floor / Nord Sec.

 

Stubhub Link:

Smashing Pumpkins Tickets - StubHub

 

Primary Link:

Billets pour The Smashing Pumpkins + Jane's Addiction: Spirits On Fire Tour 26 oct., 2022 Montreal, ...

Reply
Loading...
angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update unavailable event map.

 

Stubhub Link:

Christine Morency Tickets - StubHub

 

Primary Link:

Tickets for Christine Morency Nov. 29, 2022 Montreal, QC | Ticketmaster

Reply
Loading...
angeldulce18
Zamboni Driver

Re: Map Errors on Site

Reply
Loading...
angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update missing Floor sec. on event map.

 

Stubhub Link:

Davido Tickets - StubHub

 

Primary Link:

Davido & Friends / Are We African Yet Festival? Tickets Nov 18, 2022 Atlanta, GA | Ticketmaster

Reply
Loading...
bennyLT96
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Seeking your assistance to add map for the event below:

 

Event Name: Joey Pecoraro

Venue: Mercury Lounge-NY, New York, NY

Event Date & Time: Friday, Nov 11, 2022, 9:00 PM

Stubhub Link: https://www.stubhub.com/joey-pecoraro-new-york-tickets-11-11-2022/event/150187184/?quantity=0

Primary Link: https://www.ticketmaster.com/event/00005CA4C2F18517?wt.mc_id=EML_TMNT533881_792251_0[PC_eventImage&e...

 

Thank you!

Reply
Loading...
angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update not interactive event map.

 

Stubhub Link:

Gasolina Party Tickets - StubHub

Reply
Loading...
Quiennie
Zamboni Driver

Re: Map Errors on Site


Hi Team,

Please update map and sections should be specific for Orchesta labeled as (Orchestra Left, Orchestra Right and Orchestra Center) on Stubhub for this event: Dave Mason 2/4/23

 


Stubhub Link: https://www.stubhub.com/dave-mason-clearwater-tickets-2-4-2023/event/150464417/?quantity=2&sections=...

Primary Link: https://www.axs.com/events/450042/dave-mason-tickets


Thanks,

Quiennie

Reply
Loading...
Community Log-In Changes May 1st
We are changing the way you register and sign-in to the StubHub Community. After the switch, you will enter the email address you use to access the community in order to reset your password. You will enter your community username and new password and done!

Read about the changes here