Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[fortune]

The map is incorrect for this event: 

Kelsea Ballerini | October 11th 

I've been trying to list tickets for two days but haven't been able to since the map is wrong. It should be set up like the event here that's at the same venue. 

[bennyLT96]

Hi Team,

Seeking your assistance to add map for the event below:

Event Name: Kevin Morby

Venue: Revolution Hall Portland, Portland, OR

Event Date & Time: Thu, Nov 10, 2022, 8:00 PM

Stubhub Link: https://www.stubhub.com/kevin-morby-portland-tickets-11-10-2022/event/105224522/?quantity=0

Primary Link: https://event.etix.com/ticket/online/performanceSale.do?performance_id=6110575&method=restoreToken

Thank you!

[mariefe_madrid]

Hi Team,

Requesting map seat on the event below:

The Offspring

Abbotsford Centre|Abbotsford, BC

Sat, Nov 26, 2022, 7:30 PM

Stubhub link: https://www.stubhub.com/the-offspring-abbotsford-tickets-11-26-2022/event/150471870/?quantity=1

Prim Link: https://www.ticketmaster.ca/event/11005D1EC1B94970

Thank you

[angeldulce18]

Hi Team,

Please update correct section from GA to Floor / Nord Sec.

Stubhub Link:

Smashing Pumpkins Tickets - StubHub

Primary Link:

Billets pour The Smashing Pumpkins + Jane's Addiction: Spirits On Fire Tour 26 oct., 2022 Montreal, ...

[angeldulce18]

Hi Team,

Please update unavailable event map.

Stubhub Link:

Christine Morency Tickets - StubHub

Primary Link:

Tickets for Christine Morency Nov. 29, 2022 Montreal, QC | Ticketmaster

[angeldulce18]

Hi Team,

Please update unavailable event map.

Stubhub Link:

Dita Von Teese Tickets - StubHub

Primary Link:

Dita Von Teese: GLAMONATRIX Tickets Feb 22, 2023 07:00 PM El Cajon, CA | Live Nation

[angeldulce18]

Hi Team,

Please update missing Floor sec. on event map.

Stubhub Link:

Davido Tickets - StubHub

Primary Link:

Davido & Friends / Are We African Yet Festival? Tickets Nov 18, 2022 Atlanta, GA | Ticketmaster

[bennyLT96]

Hi Team,

Seeking your assistance to add map for the event below:

Event Name: Joey Pecoraro

Venue: Mercury Lounge-NY, New York, NY

Event Date & Time: Friday, Nov 11, 2022, 9:00 PM

Stubhub Link: https://www.stubhub.com/joey-pecoraro-new-york-tickets-11-11-2022/event/150187184/?quantity=0

Primary Link: https://www.ticketmaster.com/event/00005CA4C2F18517?wt.mc_id=EML_TMNT533881_792251_0[PC_eventImage&e...

Thank you!

[angeldulce18]

Hi Team,

Please update not interactive event map.

Stubhub Link:

Gasolina Party Tickets - StubHub

[Quiennie]

Hi Team,

Please update map and sections should be specific for Orchesta labeled as (Orchestra Left, Orchestra Right and Orchestra Center) on Stubhub for this event: Dave Mason 2/4/23

Stubhub Link: https://www.stubhub.com/dave-mason-clearwater-tickets-2-4-2023/event/150464417/?quantity=2&sections=...

Primary Link: https://www.axs.com/events/450042/dave-mason-tickets


Thanks,

Quiennie