cancel
Showing results for 
Search instead for 
Did you mean: 
If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

iboyer45
Backup Singer

Re: Map Errors on Site

No sections for ball arena show letter rows. There is no particularly event since all the games are messed up.  

 

https://www.stubhub.com/denver-nuggets-tickets/performer/2864/

Reply
Loading...
angeldulce18
Zamboni Driver

Re: Map Errors on Site

Reply
Loading...
Lotusjoyce
Zamboni Driver

Re: Map Errors on Site

Hi Team, 

 

Please update the BB - GG sections to General Admission and VIP Pit sections of Stubhub map

 

Cody Johnson
NOW Arena | Hoffman Estates, IL
Fri, Nov 11, 2022, 7:30 PM

 

https://www.stubhub.com/cody-johnson-hoffman-estates-tickets-11-11-2022/event/105286921/?quantity=0&...

 

https://www.ticketmaster.com/event/04005CBBD6375311?

Screenshot 2022-11-08 150336.jpg

 

Thank you

 

 

 

Reply
Loading...
Lotusjoyce
Zamboni Driver

Re: Map Errors on Site

Hi Team,

 

Please update the Floor layout to 101-106 section, please refer to the Primary link below for the map lay out. 

 

Yuridia
San Jose Civic | San Jose, CA
Sat, Nov 26, 2022, 8:00 PM

 

https://www.stubhub.com/yuridia-san-jose-tickets-11-26-2022/event/150231059/?quantity=1

 

https://www.ticketmaster.com/event/1C005CC2EA1987E4?

 

Thanks

Reply
Loading...
Lotusjoyce
Zamboni Driver

Re: Map Errors on Site

Hi Team, 

 

Please update the General Admission to seated 1, 2  and  3  sections

 

Dita Von Teese
Orpheum Theatre - New Orleans | New Orleans, LA
Fri, Jan 27, 2023, 7:30 PM

 

https://www.ticketmaster.com/event/1B005D2290714057?

 

https://www.stubhub.com/dita-von-teese-new-orleans-tickets-1-27-2023/event/150448219/

 

Thank you

 

 

 

Reply
Loading...
Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance to add the map for this event.

Event Name: Leanne Morgan

Venue: Albany Municipal Auditorium

Event Date & Time: Jun 09, 2023, 7:00 PM

Stubhub Link: https://www.stubhub.com/leanne-morgan-albany-tickets-6-9-2023/event/150583317/?clickref=1100lwhrpY4z...

Primary Link: https://www.ticketmaster.com/event/22005D54A9BEB93D?wt.mc_id=EML_TMNT549495_479610_0[PC_eventImage&e... lean.JPG

Reply
Loading...
Lotusjoyce
Zamboni Driver

Re: Map Errors on Site

No map on site, please update

 

Morgan Wade
The Lobero | Santa Barbara, CA
Sat, Mar 25, 2023, 8:00 PM

 

https://www.stubhub.com/morgan-wade-santa-barbara-tickets-3-25-2023/event/150518524/?quantity=0

 

https://checkout.lobero.com/17665

 

Thanks

Reply
Loading...
Lotusjoyce
Zamboni Driver

Re: Map Errors on Site

Hi Team, 

 

Please update the Floor 2-5  into General Admission floor section only

 

Gryffin
Austin City Limits Live at The Moody Theater | Austin, TX
Fri, Nov 11, 2022, 7:30 PM

 

https://www.stubhub.com/gryffin-austin-tickets-11-11-2022/event/105286474/?quantity=0&sections=&tick...

 

https://www.ticketmaster.com/event/3A005CADC6826433?

 

Thanks

Reply
Loading...
Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance to parking map for this event.

Event Name: Indiana Pacers Parking

Venue: Gainbridge Fieldhouse Parking

Event Date & Time: Nov 23, 2022, 7:01 PM

Stubhub Link: https://www.stubhub.com/parking-passes-only-indiana-pacers-indianapolis-tickets-11-23-2022/event/150...

Primary Link: https://www.parkwhiz.com/gainbridge-fieldhouse-parking/minnesota-timberwolves-at-indiana-pacers-1235...

Reply
Loading...
angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update unavailable Parking map.

 

Stubhub Link:

Boston Celtics Tickets - StubHub

 

Reply
Loading...
Community Log-In Changes May 1st
We are changing the way you register and sign-in to the StubHub Community. After the switch, you will enter the email address you use to access the community in order to reset your password. You will enter your community username and new password and done!

Read about the changes here