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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

Quiennie
Zamboni Driver

Re: Map Errors on Site

Hi Team,

 

Please update stubhub map for this event:

 


Blackberry Smoke
Jun 29 • Thu • 8:00PM • 2023
Paramount Arts Center, Ashland, KY

 

Stubhub link:https://www.stubhub.com/blackberry-smoke-ashland-tickets-6-29-2023/event/151677056/

 

primary link: https://www.etix.com/ticket/p/2571609/blackberry-smoke-ashland-paramount-arts-center


Thanks,


Quiennie

Reply
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Quiennie
Zamboni Driver

Re: Map Errors on Site

Hi Team,

 

Please update stubhub map for this event:

 


Michael Franti & Spearhead
Jul 02 • Sun • 6:30PM • 2023
Snow Pond Center for the Arts, Sidney, Maine

Stubhub link:https://www.stubhub.com/michael-franti-sidney-tickets-7-2-2023/event/151451307/?

primary link: https://go.seated.com/tour-events/c3447a52-26c5-4a7d-98a8-ab1119847dbc


Thanks,


Quiennie

Reply
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Rachelle22
Zamboni Driver

John Mellencamp 04/18/23

Hi Team,
Seeking your assistance to add event map for below event:
Event Name: John Mellencamp
Venue:  Kentucky Center - Whitney Hall, Louisville, KY
Event Date & Time: Apr 18, 2023, 8:00 PM
Stubhub Link:https://www.stubhub.com/john-mellencamp-louisville-tickets-4-18-2023/event/150493172/?quantity=1
Primary Link: https://tickets.kentuckyperformingarts.org/20868/20916?

Reply
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Rachelle22
Zamboni Driver

Tim Allen 11/11/22

Hi Team,
Seeking your assistance to add event map for below event:
Event Name: Tim Allen
Venue: Wagner Noel Performing Arts Center
Event Date & Time:Nov 11, 2022, 8:00 PM
Stubhub Link: https://www.stubhub.com/tim-allen-midland-tickets-11-11-2022/event/105259257/?quantity=1

Reply
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JONA
Rookie

Missing map

Hi Team,

 

Kindly update StubHub map for Gimme Gimme Disco 09/10/2022 to match the map on the primary market with link below for reference:

https://concerts.livenation.com/event/05005CEFCE995360?wt.mc_id=EML_TMNT502658_1413425_0[PC_eventIma...

 

 

Thanks,

Jona

 

 

Reply
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RmOropesa
Zamboni Driver

Re: Missing map

Hi Team,

Seeking your assistance to add an event map for the below event:

Event Name: Nate Bargatze 
Venue: Freedom Hall Civic Center-TN|Johnson City, TN
Event Date & Time: Fri, Apr 14, 2023, 7:00 PM

 

Stubhub Link: https://www.stubhub.com/nate-bargatze-johnson-city-tickets-4-14-2023/event/150586637/?quantity=2

 

Primary Link: https://www.etix.com/ticket/online/performanceSale.do?method=showManifest

Reply
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RmOropesa
Zamboni Driver

Re: Missing map

Hi Team,

 

Seeking your assistance to update the General Admission to SECTION 1, SECTION 2, and SECTION 3 for the below event:

 

Event Name: Dita Von Teese
Venue: Orpheum Theatre - New Orleans|New Orleans, LA
Event Date & Time: Fri, Jan 27, 2023, 7:30 PM

 

Stubhub Link: https://www.stubhub.com/dita-von-teese-new-orleans-tickets-1-27-2023/event/150448219/

 

Primary Link: https://www.ticketmaster.com/event/1B005D2290714057



 

Reply
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RmOropesa
Zamboni Driver

Re: Missing map

Hi Team,

 

Seeking your assistance to add an event map for the below event:

 

Event Name: Steve Trevino
Venue: UTEP Magoffin Auditorium|El Paso, TX
Event Date & Time: Fri, Dec 16, 2022, 9:30 PM

 

Stubhub Link: https://www.stubhub.com/steve-trevino-el-paso-tickets-12-16-2022/event/150329110/?quantity=2

 

Primary Link: https://www.ticketmaster.com/event/0C005CC1E0FC4F6B

Reply
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RmOropesa
Zamboni Driver

Re: Missing map

Hi Team,

 

Seeking your assistance to add an event map for the below event:

 

Event Name: Pepper
Venue: Ace of Spades Sacramento, CA
Event Date & Time: Tue, Feb 21, 2023, 7:00 PM

 

Stubhub Link: https://www.stubhub.com/pepper-sacramento-tickets-2-21-2023/event/150563616/

 

Primary Link: https://concerts.livenation.com/event/1C005D531F09B06F

Reply
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Rachelle22
Zamboni Driver

Ace Frehley 12/09/22

Hi Team,
Seeking your assistance to add event map for below event:
Event Name: Ace Frehley
Venue: The Kent Stage|Kent, OH
Event Date & Time: Dec 09, 2022, 8:00 PM
Stubhub Link:https://www.stubhub.com/ace-frehley-kent-tickets-12-9-2022/event/150483528/

Reply
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Community Log-In Changes May 1st
We are changing the way you register and sign-in to the StubHub Community. After the switch, you will enter the email address you use to access the community in order to reset your password. You will enter your community username and new password and done!

Read about the changes here