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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Hi team,

 

Please, add Stubhub map for below event:
Chris D'Elia
The Egg, Albany, NY
November 13, 2022, 8:00 PM

 

Stubhub link: https://www.stubhub.com/chris-d-elia-albany-tickets-11-13-2022/event/150518880/

 

Primary ticket provider link: https://tickets.theegg.org/TheatreManager/98/login?performance=107757

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lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Hi team,

 

Please, change Floor General Admission section to reserved Floor sections on Stubhub map for below event:
John Petrucci
Vic Theatre, Chicago, IL
November 13, 2022, 7:30 PM

 

Stubhub link: https://www.stubhub.com/john-petrucci-chicago-tickets-11-13-2022/event/150348379/

 

Primary ticket provider link: https://tix.axs.com/3ckgKQAAAAAbDdF%2bAAAAAAD9%2fv%2f%2f%2fwD%2f%2f%2f%2f%2fBXRoZW1lAP%2f%2f%2f%2f%2...

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Quiennie
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update Stubhub map for this event Old Dominion 01/20/23 

 

Stubhub link:

https://www.stubhub.com/old-dominion-champaign-tickets-1-20-2023/event/150576303/?quantity=2&section...

 

Kindly match the map on the primary market with link below for reference:

https://fightingillini.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3AILLINOIS%3AE22%3...


Thanks,

Quiennie

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lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Hi team,

 

Please, add Stubhub map for below event:
Randy Rainbow Live
Paramount Theater Charlottesville, Charlottesville, VA
November 13, 2022, 7:30 PM

 

Stubhub link: https://www.stubhub.com/randy-rainbow-charlottesville-tickets-11-13-2022/event/150579239/

 

Primary ticket provider link: https://charlottesville.theparamount.net/6069/6132

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Quiennie
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Event is General Admission. Please update map on Stubhub for this event: Hatebreed 11/14/22 
Stubhub Link: https://www.stubhub.com/hatebreed-portland-tickets-11-14-2022/event/150364845/?quantity=4

 

Primary link:
https://www.etix.com/ticket/online/performanceSale.do?method=restoreToken&performance_id=6640105&met...

Thanks,

 

Quiennie

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Quiennie
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update map on Stubhub for this event:

 

She Wants Revenge
Sun 04 Dec, 19:00
The Orpheum, Tampa, Florida

Stubhub Link: https://www.stubhub.com/she-wants-revenge-tampa-tickets-12-4-2022/event/150526216/?quantity=5

Primary Link: https://www.ticketmaster.com/she-wants-revenge-tampa-florida-12-04-2022/event/0D005D439DD1AB98


Thanks,

Quiennie

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lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Hi team,

 

Please, correct Stubhub map for below event:
Disney on Ice: Lets Celebrate!
Knoxville Civic Coliseum, Knoxville, TN
November 13, 2022, 4:00 PM

 

Stubhub link: https://www.stubhub.com/disney-on-ice-let-s-celebrate-knoxville-tickets-11-13-2022/event/150148383/

 

Primary ticket provider link: https://www.ticketmaster.com/event/1B005CCEA92720F5

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Quiennie
Zamboni Driver

Re: Map Errors on Site


Hi Team,

Please update Stubhubmap and add complete the stage and floor section layout for this event Yuridia 11/26/22

 

Stubhub link: https://www.stubhub.com/yuridia-san-jose-tickets-11-26-2022/event/150231059/?quantity=2&sections=834...

 

Kindly, match the map on the primary market with link below for reference:

https://www.ticketmaster.com/yuridia-pa-luego-es-tarde-usa-san-jose-california-11-26-2022/event/1C00...



Thanks,

Quiennie

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Quiennie
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update map on Stubhub for this event: 

 

Clerks III
Mon 14 Nov, 19:00
Stateside at the Paramount, Austin, TX

Stubhub Link: https://www.stubhub.com/clerks-iii-austin-tickets-11-14-2022/event/150465877/?quantity=0


Kindly match the map on the primary market with link below for reference:
 https://tickets.austintheatre.org/8638


Thanks,

Quiennie

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lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Hi team,

 

Please, add Mezzanine and Balcony sections on Stubhub map for below event:
Clerks III
Paramount Theatre Austin, Austin, TX
November 14, 2022, 7:00 PM


Stubhub link: https://www.stubhub.com/clerks-iii-austin-tickets-11-14-2022/event/150465877/


Primary ticket provider link: https://tickets.austintheatre.org/8638/8639

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Community Log-In Changes May 1st
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Read about the changes here