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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance for a second request to add stubhub map for this event.

Event Name: Jeff Dunham 

Venue: Thunder Valley Casino Resort

Event Date & Time:  Mar 24, 2023, 8:00 PM

Stubhub Link: https://www.stubhub.com/jeff-dunham-lincoln-tickets-3-24-2023/event/150588884/?clickref=1100lwiiTKVg...

Primary Link: https://www.ticketmaster.com/event/1C005D4E88C73382?wt.mc_id=EML_TMNT549497_495253_0[PC_eventImage&e...jefff.JPG

Reply
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angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update Floor sec. event map.

 

Stubhub Link:

Black Veil Brides Tickets - Black Veil Brides Concert Tickets and Tour Dates - StubHub

Reply
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angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update unavailable event map.

Stubhub Link:

Marc Maron Tickets - StubHub

Reply
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angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update unavailable event map.

 

Stubhub Link:

The Jacksons Tickets - The Jacksons Concert Tickets and Tour Dates - StubHub

Reply
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Quiennie
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update map on Stubhub for this event: 

 

Washington Wizards at Milwaukee Bucks

PARKING PASSES ONLY
Tue 03 Jan, 19:00
Fiserv Forum (Formerly Wisconsin Entertainment and Sports Center) Parking Lots, Milwaukee, Wisconsin

Stubhub Link: https://www.stubhub.com/parking-passes-only-milwaukee-bucks-milwaukee-tickets-1-3-2023/event/1503375...

Primary Link: 
https://www.ticketmaster.com/highland-parking-milwaukee-bucks-v-washington-milwaukee-wisconsin-01-03...

Thanks,

Quiennie

Reply
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Quiennie
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update map on Stubhub for this event:

 

Portland Trail Blazers at Milwaukee Bucks

PARKING PASSES ONLY
Mon 21 Nov, 19:00
Fiserv Forum (Formerly Wisconsin Entertainment and Sports Center) Parking Lots, Milwaukee, Wisconsin

Stubhub Link: https://www.stubhub.com/parking-passes-only-milwaukee-bucks-milwaukee-tickets-11-21-2022/event/15033...

Primary Link: https://seatgeek.com/parking-portland-trail-blazers-at-milwaukee-bucks-tickets/parking/2022-11-21-7-...


Thanks,

Quiennie

Reply
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JONA
Rookie

Re: Map Errors on Site

Hi Team,

 

 

Kindly make Stubhub map Floor section available for this event  Bert Kreischer 12/14/2022  to match the map on the primary market with link below for reference:

 

https://aac-uaa.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3AUAA%3AAAC22%3ABK1214%3A...

 

 

Thanks,

Jona

 

 

 

 

Reply
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mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

 

Requesting to remove the Orchestra section/Floor Rear and add the GA Floor for the event below:

Vance Joy

Fox Theater Oakland|Oakland, CA

Thu, Mar 09, 2023, 8:00 PM
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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event: Big head Todd 01/27/23 

 

NO MAP ON SITE

 

Link to the event from Stubhub:

https://www.stubhub.com/secure/search?q=Big%20Head%20Todd&sellSearch=false


Link to the event from the primary ticket provider:

https://www.aomtheatre.com/event-ticket-buy/19801/

Reply
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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event: Shane Smith and The Saints 11/19/22 

 

Link to the event from Stubhub:

https://www.stubhub.com/the-saints-durant-tickets-11-19-2022/event/150190156/?quantity=0


Link to the event from the primary ticket provider:

https://www.ticketmaster.com/shane-smith-and-the-saints-durant-oklahoma-11-19-2022/event/0C005CAC0A0...

 

Incorrect map on Stubhub: entire sections 100-104 should be changed to PIT section

Capture.JPG

 

 

Correct map

Capture1.JPG

Reply
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Community Log-In Changes May 1st
We are changing the way you register and sign-in to the StubHub Community. After the switch, you will enter the email address you use to access the community in order to reset your password. You will enter your community username and new password and done!

Read about the changes here