StubHub Community

TeamStubHub1 · ‎12-06-2019

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board.

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response.

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

Quiennie · ‎11-23-2022

Hi Team,

Please update stubhub map and add the following sections for this event My Fair Lady 01/08/23 @1pm:

(1) Orchestra - Front Orchestra, Right Center Orchestra, Center Orchestra, Left Center Orchestra, Right Orchestra and Left Orchestra

(2) Replace box to Mezzanine Section - Right Mezzanine, Center Mezzanine and Left Mezzanine

Stubhub link: https://www.stubhub.com/my-fair-lady-milwaukee-milwaukee-tickets-1-8-2023/event/105261258/?quantity=...

To match the map on the primary market with link below for reference:

https://www.ticketmaster.com/my-fair-lady-touring/event/07005D59DEFD3B00?refArtist=K8vZ917b__7

Thank you,

Quiennie

Quiennie · ‎11-24-2022

Hi Team,

Please update map on Stubhub for this event:

Soccer Mommy
Fri 16 Dec, 19:00
Emos, Austin, TX

Stubhub Link: https://www.stubhub.com/soccer-mommy-austin-tickets-12-16-2022/event/150254719/?quantity=2

Primary Link: https://emosaustin.frontgatetickets.com/event/b6xev7kabebsrhlu

Thanks,

Quiennie

Quiennie · ‎11-24-2022

Hi Team,

Please update Stubhubmap for this event:

Lake Street Dive: Gather Round Sounds Tour
Tue 17 Jan, 19:00
Harrah's Cherokee Center - Asheville, Asheville, North Carolina

Stubhub linl (incorrect map): https://www.stubhub.com/lake-street-dive-asheville-tickets-1-17-2023/event/150566861/?quantity=5

To match the map on the primary market with link below for reference:

https://www.ticketmaster.com/lake-street-dive-gather-round-sounds-asheville-north-carolina-01-17-202...

Thanks,

Quiennie

Quiennie · ‎11-24-2022

Hi Team,

Please update Stubhubmap for this event:

Lake Street Dive: Gather Round Sounds Tour
Tue 17 Jan, 19:00
Harrah's Cherokee Center - Asheville, Asheville, North Carolina

Stubhub link (incorrect map): https://www.stubhub.com/lake-street-dive-asheville-tickets-1-17-2023/event/150566861/?quantity=5

To match the map on the primary market with link below for reference:

https://www.ticketmaster.com/lake-street-dive-gather-round-sounds-asheville-north-carolina-01-17-202...

Thanks,

Quiennie

Quiennie · ‎11-24-2022

Hi Team,

Please update map on Stubhub for this event:

Lake Street Dive: Gather Round Sounds Tour
Tue 17 Jan, 19:00
Harrah's Cherokee Center - Asheville, Asheville, North Carolina

Stubhub Link (incorrect map): https://www.stubhub.com/lake-street-dive-asheville-tickets-1-17-2023/event/150566861/

Add the following sections:

1. Orchestra - (Orchestra Left, Orchestra Right and Orchestra Center)
2. Mezzanine - Mezzanine Left, Mezzanine Right and Mezzanine Center
3. Balcony Areas (A,B,C,D,E,F,G,H,I,J,L,M,N)

To match the map on the primary market with link below for reference:

https://www.ticketmaster.com/lake-street-dive-gather-round-sounds-asheville-north-carolina-01-17-202...

Thanks,

Quiennie