cancel
Showing results for 
Search instead for 
Did you mean: 
If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

CharlieBradbury
Zamboni Driver

Re: Map Errors on Site

Not Another D+D Podcast Live
Fri 20 Jan 2023 20:00
The Fillmore Philadelphia, Philadelphia, Pennsylvania
Bad map:
https://www.stubhub.com/not-another-d-d-podcast-philadelphia-tickets-1-20-2023/event/150546081/

Correct map:
https://concerts.livenation.com/not-another-dd-podcast-live-philadelphia-pennsylvania-01-20-2023/eve...

The map is showing the large square of floor tickets in front of the stage as “Floor General Admission”; this is incorrect. This section is reserved (RSVD) seating (rows A-U, seats 1-42).

There is currently NO option when creating a new listing to select section “RSVD”. Although there are existing tickets listed in the RSVD section, they do not map to the correct location.

Please refer to the event map on Live Nation above to update the map and ticket listing options on this site.
Thank you.
Reply
Loading...
RmOropesa
Zamboni Driver

Re: Map Errors on Site

Hi Team,

 

Seeking your assistance to add  GENERAL ADMISSION 21+ for the below event;

Event Name: Houndmouth
Venue: Fox Theatre Boulder|Boulder, CO
Event Date & Time: Sat, Dec 31, 2022, 9:00 PM

Reply
Loading...
Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance to  the floor map for this event and make it GENERAL ADMISSION FLOOR:

Event Name: Blackberry Smoke

Venue: GLC Live at 20 Monroe

Event Date & Time: Dec 14, 2022, 7:00 PM

Stubhub Link: https://www.stubhub.com/blackberry-smoke-grand-rapids-tickets-12-14-2022/event/150468294/?clickref=1...

Primary Link: https://concerts.livenation.com/event/08005D280B4D63CF?wt.mc_id=EML_TMNT549497_813582_0[PC_eventImag...BLACKB.JPG

Reply
Loading...
Quiennie
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update map on Stubhub for this event:

 

Magic City Hippies
Tue Feb 28, 8:00 PM
Launchpad, Albuquerque, NM

Stubhub Link: https://www.stubhub.com/magic-city-hippies-albuquerque-tickets-2-28-2023/event/150492125/?quantity=5

Primary Link: https://www.vividseats.com/magic-city-hippies-tickets-albuquerque-launchpad-2-28-2023--concerts-alte...


Thanks,

Quiennie

Reply
Loading...
ticketmvp
Olympian

12/2 Dave Koz should be listed as being held at Raleigh Memorial Auditorium

Dave Koz on 12/2 is listed at the incorrect venue on StubHub. The show is listed at Meymandi Concert Hall at Duke Energy Center for the Performing Arts. The show is being held at Raleigh Memorial Auditorium which is a different venue inside Duke Energy Center for the Performing Arts.

Reply
Loading...
Lotusjoyce
Zamboni Driver

Re: Map Errors on Site

Hi Team, 

 please udpate the Stubhub map for this event:

 

Blueys Big Play
Mechanics Bank Theater | Bakersfield, CA
Thu, Jan 19, 2023, 6:00 PM

 

https://www.stubhub.com/bluey-s-big-play-bakersfield-tickets-1-19-2023/event/150582674/

 

https://www.axs.com/events/445387/bluey-s-big-play-tickets

 

Screenshot 2022-11-27 222446.jpg

Reply
Loading...
Lotusjoyce
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update the GA 500 section to Chandelier Bar

 

Los Temerarios (Rescheduled from 3/11)
Arvest Bank Theatre at The Midland | Kansas City, MO
Sat, Apr 22, 2023, 8:00 PM

 

https://www.axs.com/events/414211/los-temerarios-tickets?q=midland+theatre&cat=7

 

https://www.stubhub.com/los-temerarios-kansas-city-tickets-4-22-2023/event/105033992/?quantity=0

 

Screenshot 2022-11-27 230325.jpg

Thank you

Reply
Loading...
Lotusjoyce
Zamboni Driver

Re: Map Errors on Site

Hi team, 

 

Please add 100 - 103 sections to Stubhub Map

 

Los Temerarios (Rescheduled from 3/11)
Arvest Bank Theatre at The Midland | Kansas City, MO
Sat, Apr 22, 2023, 8:00 PM

 

https://www.axs.com/events/414211/los-temerarios-tickets?q=midland+theatre&cat=7

 

https://www.stubhub.com/los-temerarios-kansas-city-tickets-4-22-2023/event/105033992/?quantity=0

 

Screenshot 2022-11-27 230325.jpg

Thank you

 

Reply
Loading...
lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event: Samia 02/18/23

 

Please update the event map on Stubhub - should be General Admission only

 

Link to the event from Stubhub:

https://www.stubhub.com/samia-minneapolis-tickets-2-18-2023/event/150485097/


Link to the event from the primary ticket provider:

https://www.axs.com/events/447707/samia-tickets?skin=firstavenue

 

 

Reply
Loading...
mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

 

Requesting map seat on the event below:

Nate Bargatze

Freedom Hall Civic Center-TN|Johnson City, TN

Fri, Apr 14, 2023, 7:00 PM
Reply
Loading...
Community Log-In Changes May 1st
We are changing the way you register and sign-in to the StubHub Community. After the switch, you will enter the email address you use to access the community in order to reset your password. You will enter your community username and new password and done!

Read about the changes here