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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

ticketmvp
Olympian

Add Event Request - Monster Jam (7 pm show) on 12/10/22

Add event request: 

Monster Jam
Event Date: Saturday, December 10, 2022 at 7:00 pm

Facility: Spokane Arena

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angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update unavailable event map.

 

Stubhub Link:

Noel Miller Tickets - StubHub

 

Primary Link:

Noel Miller: Everything Is F#&ked Tickets, Wed, Apr 19, 2023 at 7:30 PM | Eventbrite

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Tanawama
Backup Singer

Re: Map Errors on Site

MAP ERROR ON RHCP MAY 12, 2023 SNAPDRAGON STADIUM IN SAN DIEGO

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ltcnica08
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Seeking your assistance to add map for below event:

Event Name: Parker McCollum
Venue: La Hacienda Event Center|Midland, TX
Event Date & Time: Fri, Jun 09, 2023, 7:30 PM
Stubhub Link: https://www.stubhub.com/parker-mccollum-midland-tickets-6-9-2023/event/151242975/
Primary Link: https://www.etix.com/ticket/online/performanceSale.do?method=removeAllSeats

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Tanawama
Backup Singer

Re: Map Errors on Site

MAP ERROR 

Red Hot Chili Peppers - May 12, 2023 - Snapdragon Stadium San Dego

I can't upload the info & new map for you.

Can you plesase fix as I can't list tickets to sell.

Thank you

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ltcnica08
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Seeking your assistance to add map for below event:

Event Name: Parker McCollum
Venue: Dos Equis Pavilion|Dallas, TX
Event Date & Time:  Sat, Jun 10, 2023, 7:30 PM

Stubhub Link: https://www.stubhub.com/parker-mccollum-dallas-tickets-6-10-2023/event/151268246/
Primary Link: https://concerts.livenation.com/event/0C005D743FF50D48

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angeldulce18
Zamboni Driver

Re: Map Errors on Site

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ltcnica08
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Seeking your assistance to update section 0 to GA PIT map for below event:

Event Name: Parker McCollum
Venue: Orion Amphitheater|Huntsville, AL
Event Date & Time: Fri, Jul 14, 2023, 7:30 PM
Stubhub Link: https://www.stubhub.com/parker-mccollum-hunstville-tickets-7-14-2023/event/151242825/
Primary Link: https://www.axs.com/events/457130/parker-mccollum-tickets

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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance for a second follow-up to add the map for this event:

Event Name: Lewis Black

Venue: Plymouth Memorial Hall

Event Date & Time: May 13, 2023, 8:00 PM

Stubhub Link: https://www.stubhub.com/lewis-black-plymouth-tickets-5-13-2023/event/150578884/?clickref=1101lwo6peF...

Primary Link:https://event.etix.com/ticket/online/performanceSale.do?utm_source=hive&utm_medium=email&utm_campaig... blackd.JPG

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Lotusjoyce
Zamboni Driver

Re: Map Errors on Site

Hi Team, 

 

Please add the MISSING SECTION to stubhub map: Center Left and Center Right 

 

Parker McCollum
Idaho Center | Nampa, ID
Sat, Jul 29, 2023, 7:30 PM

 

https://www.stubhub.com/parker-mccollum-nampa-tickets-7-29-2023/event/151236548/?sections=1597297&ti...

 

https://ictickets.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3AFIC%3AFIC23%3A0729PM%...

 

Screenshot 2022-12-07 154854.jpg

Thank you

 

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