Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[Quiennie]

Hi Team,

Please update map on Stubhub and Add the following section: Balcony 1, Balcony 2, Loge, General Admission and Premier Seating for this event:

Alter Bridge - Pawns & Kings Tour
Wed 01 Feb, 18:00
The Wellmont Theatre, Montclair, NJ

Stubhub Link: https://www.stubhub.com/alter-bridge-montclair-tickets-2-1-2023/event/150373875/?quantity=5

Please match the map on the primary market with link below for reference: https://www.ticketmaster.com/wdha-presents-alter-bridge-pawns-kings-montclair-new-jersey-02-01-2023/... 


Thanks,

Quiennie

[Quiennie]

Hi Team,

Please update map on Stubhub and finish stage and floor layout for this event:

Jeff Dunham
Wed 15 Mar, 19:00
Resch Center, Green Bay, WI

Stubhub Link: https://www.stubhub.com/jeff-dunham-green-bay-tickets-3-15-2023/event/151231219/?quantity=5&sections...

Primary Link: Jeff Dunham 03/15/23

Thanks,

Quiennie

[Quiennie]

Hi Team,

Please update map on Stubhub and complete stage and floor layout for this event: 

Jim Gaffigan Tickets (Rescheduled from 18 Nov 2022)
Sat 15 Apr, 19:00
Van Andel Arena, Grand Rapids, MI

Stubhub Link: https://www.stubhub.com/jim-gaffigan-grand-rapids-tickets-4-15-2023/event/105265559/?quantity=0

Primary Link: https://www.ticketmaster.com/jim-gaffigan-dark-pale-tour-grand-rapids-michigan-04-15-2023/event/0800...


Thanks,

Quiennie

[mariefe_madrid]

Hi Team,

Requesting to remove the Orchestra section and Floor Rear section and replace it with General Admission Floor for the event below:

The Backseat Lovers

Fox Theater Oakland|Oakland, CA

Tue, Apr 25, 2023, 8:00 PM

https://www.stubhub.com/the-backseat-lovers-oakland-tickets-4-25-2023/event/151236930/?quantity=1

https://www.ticketmaster.com/the-backseat-lovers-waiting-to-spill-world-tour/event/1C005D6AC0C63C78?...

Thank you

[JONA]

Hi Team,

Kindly add StubHub map on this event (Spring Training - Los Angeles Angels at San Francisco Giants 03/19/2023 )  to match the map on the primary market with link below for  reference: 

https://mlb.tickets.com/?agency=MLBST_MPV&orgid=20395&pid=9185127&tfl=San_Francisco_Giants-Tickets-S...

Thanks,

Jona

[jpmelby]

Morgan Wallen Concert has incorrect mapping for the September 2, 2023 event at FedEx Field in Landover MD.

Wrong: https://www.stubhub.com/morgan-wallen-landover-tickets-9-2-2023/event/151294882/?quantity=5

Correct: https://www.ticketmaster.com/morgan-wallen-one-night-at-a-landover-maryland-09-02-2023/event/15005D8...

Thanks!

[zhariiel]

Hi Team, 

Seeking your assistance to add the missing section A-F on this event:

Event Name: Hamilton
Event Date & Time: 12/21/22  7:30 PM
Stubhub Link: https://www.stubhub.com/hamilton-cleveland-cleveland-tickets-12-21-2022/event/150442609/?quantity=1
Primary Link: https://tickets.playhousesquare.org/online/default.asp?doWork::WScontent::loadArticle=Load&BOparam::...

Thank you !

[zhariiel]

Hi Team,

Seeking your assistance to add the missing section A-F on this event:Event Name: Hamilton
Event Date & Time: 12/31/22 @ 130pm
Primary Link: https://tickets.playhousesquare.org/online/default.asp?doWork::WScontent::loadArticle=Load[…]rticle:...


Thank you !

[mariefe_madrid]

Hi Team,

Requested to update the map seat on the event below:

Houndmouth

Fox Theatre Boulder|Boulder, CO

Sat, Dec 31, 2022, 9:00 PM

https://www.stubhub.com/houndmouth-boulder-tickets-12-31-2022/event/150446083/

https://tix.axs.com/DrsuCQAAAABgERh7AAAAAABb%2fv%2f%2f%2fwD%2f%2f%2f%2f%2fBXRoZW1lAP%2f%2f%2f%2f%2f%...

Thank you

[zhariiel]

Hi Team,

Kindly update the Stuhbub map, this event has Section General Admission 1-4. Below is the primary link for your reference.

Event Name: Sibling Rivalry
Event Date & Time: 03/15/23 8PM

Primary Link: https://www.axs.com/events/453528/sibling-rivalry-tickets

Thank you!