Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[lotustixmalou]

Hi team,

Please, add Stubhub map for below event:
Blueys Big Play
Mechanics Bank Theater, Bakersfield, CA
January 19, 2023, 6:00 PM

Stubhub link: https://www.stubhub.com/bluey-s-big-play-bakersfield-tickets-1-19-2023/event/151236104/

Primary ticket provider link: https://tix.axs.com/rXWFCQAAAAAfGyxaAgAAAAAc%2fv%2f%2f%2fwD%2f%2f%2f%2f%2fEU1lY2hhbmljcy10aGVhdGVyAP...

[lotustixmalou]

Hi team,

Please, change sections 101, 102 and 103 to General Admission on Stubhub map for below event:
Angel Olsen
The Joy Theater, New Orleans, LA
January 21, 2023, 8:00 PM

Stubhub link: https://www.stubhub.com/angel-olsen-new-orleans-tickets-1-21-2023/event/150464971/

Primary ticket provider link: https://www.ticketmaster.com/event/1B005D30CF21802B

[zhariiel]

Hi Team, 

Seeking your assistance to add map on this event:

Event Name: Denver Nuggets Parking
Event Date & Time: 01/01/23  6:00 PM
Stubhub Link: https://www.stubhub.com/parking-passes-only-denver-nuggets-denver-tickets-1-1-2023/event/150340281/?...
Primary Link: https://www.parkwhiz.com/ball-arena-parking/boston-celtics-at-denver-nuggets-1236029/

Thank you !

[zhariiel]

Hi Team, 

Seeking your assistance to add section Premium Booth on this event:

Event Name: Dusty Slay
Event Date & Time: 12/30/22  9:00 PM
Stubhub Link: https://www.stubhub.com/dusty-slay-cary-tickets-12-30-2022/event/150579141/?quantity=5
vivid link: https://www.vividseats.com/dusty-slay-tickets-raleigh-raleigh-improv-12-30-2022--theater-comedy/prod...
Primary Link: https://www.ticketweb.com/event/dusty-slay-raleigh-improv-tickets/12252375?pl=raleighimprov&REFID=ra...

Thank you !

[Mauflores]

Hi Team,

Seeking your assistance to add the parking map for this event:

Event Name:  New Jersey Devils Parking

Venue: Prudential Center Parking

Event Date & Time: Sat, Jan 07, 2023, 1:01 PM

Stubhub Link: https://www.stubhub.com/parking-passes-only-new-york-rangers-newark-tickets-1-7-2023/event/150287639...

Primary Link: https://app.parkmobile.io/venues/prudential-center/events/129931 

[Mauflores]

Hi Team,

Seeking your assistance to add the parking map for this event:

Event Name:  New Jersey Devils Parking

Venue: Prudential Center Parking

Event Date & Time: Sat, Jan 1, 2023, 3:01 PM

Stubhub Link: https://www.stubhub.com/parking-passes-only-new-jersey-devils-newark-tickets-1-1-2023/event/15028763...

Primary: https://app.parkmobile.io/venues/prudential-center/events/129929

[FLCathy]

Shane Gillis Live
Tampa Theatre
February 17, 2023 7:00 PM

Stubhub listing is wrong; event is not general admission; it is reserved seating like all events at the Tampa Theater.

INCORRECT STUBHUB LISTING: https://www.stubhub.com/shane-gillis-tampa-tickets-2-17-2023/event/151301285/?quantity=2

VENUE INFO

https://tampatheatre.org/live/shane-gillis-live/

https://www.etix.com/ticket/p/3298464/shane-gillis-tampa-tampa-theatre

Please fix ASAP as this event is approaching soon

[mariefe_madrid]

Hi Team,

Requesting map seat for the event below:

Pepe Aguilar

Pechanga Entertainment Center|Temecula, CA

Fri, Jan 13, 2023, 8:00 PM

https://www.stubhub.com/pepe-aguilar-temecula-tickets-1-13-2023/event/150454853/?quantity=2

Thank you

[FLCathy]

Willie Nelson
Sun • Feb 26, 2023 • 7:30 PM
The St. Augustine Amphitheatre, St Augustine, FL

Stubhub map is incorrect - PIT 1, PIT 2, PIT 3 are reserved seating with assigned rows and seats.   Please fix stubhub map to allow listing by row and seat in the PIT sections.   PIT seats are NOT general admission.

Event is soon.

Stubhub listing with incorrect PIT information:

https://www.stubhub.com/willie-nelson-st-augustine-tickets-2-26-2023/event/151292508/?quantity=2&sec...

Venue listing with correct map:

https://www.ticketmaster.com/willie-nelson-st-augustine-florida-02-26-2023/event/22005D7EAECBBE2F

[lotustixmalou]

Hi team,

Please, add map for below event:
Big Head Todd and the Monsters
Academy of Music Theatre, Northampton, MA
January 27, 2023, 8:00 PM

Stubhub link: https://www.stubhub.com/big-head-todd-and-the-monsters-northampton-tickets-1-27-2023/event/151225733...

Primary ticket provider link: https://www.aomtheatre.com/event-ticket-buy/19801/