Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[lotus_gaymarie]

Event:
City Morgue 4/27/2023 @ 8:00 PM
The Regency Ballroom | San Francisco, CA

NO MAP ON SITE - please add sections General Admission Floor Standing & General Admission Balcony Seated.

Link to the event from Stubhub:

https://www.stubhub.com/city-morgue-san-francisco-tickets-4-27-2023/event/151301096/

Link to the event from the primary ticket provider:
https://www.axs.com/events/459283/city-morgue-tickets?skin=goldenvoice

[Rachelle22]

Hi Team,
Seeking your assistance to make event map interactive for below event:
Event Name: Frozen
Venue: Segerstrom Center for the Arts - Segerstrom Hall|Costa Mesa, CA
Event Date & Time: Feb 05, 2023, 6:30 PM
Stubhub Link: https://www.stubhub.com/frozen-the-musical-costa-mesa-costa-mesa-tickets-2-5-2023/event/105278570/
Primary Link: https://seats.scfta.org/single?id=25477

[angeldulce18]

Hi Team,

Please update not interactive Stubhub map for the following event:

Frozen

Segerstrom Center for the Arts - Segerstrom Hall

Costa Mesa, CA

Sat, Feb 11, 2023, 7:30 PM

Stubhub Link:

Frozen The Musical Costa Mesa Tickets - StubHub

[lotus_gaymarie]

Event:  Fiddler on the Roof 2/11/23 7:30PM

Kindly update the event map on Stubhub - Orchestra and Mezzanine should be subdivided into left, right and center sections.

Link to the event from Stubhub:

https://www.stubhub.com/fiddler-on-the-roof-maryville-tickets-2-11-2023/event/151178601/

Link to the event from the primary ticket provider:

https://www.etix.com/ticket/p/7475012/fiddler-on-the-roof-maryville-the-clayton-center-for-the-arts-...

[matgandi]

The Matt Nathanon concert, March 18, 2023, only shows up as GA but there are reserved seats/tables at the venue.  I am trying to sell reserved seats.  Can this be corrected?

https://www.stubhub.com/matt-nathanson-ventura-tickets-3-18-2023/event/151323517/ 

[angeldulce18]

Hi Team,

Please update not interactive Stubhub map for the following event:

Mean Girls - The Musical

Segerstrom Center for the Arts - Segerstrom Hall

Costa Mesa, CA

Sun, Mar 12, 2023, 1:00 PM

Stubhub Link:

Mean Girls Costa Mesa Tickets - StubHub

[angeldulce18]

Hi Team,

Please update not interactive Stubhub map for the following event:

Frozen

Segerstrom Center for the Arts - Segerstrom Hall

Costa Mesa, CA

Fri, Feb 17, 2023, 7:30 PM

Stubhub Link:

Frozen The Musical Costa Mesa Tickets - StubHub

[Lotusjoyce]

Hi Team, 

Please update the Stubhub map for this event:

Kevin Kaarl
Tower Theatre - OKC | Oklahoma City, OK
Tue, Mar 28, 2023, 8:00 PM

Stubhub link:

https://www.stubhub.com/kevin-kaarl-oklahoma-city-tickets-3-28-2023/event/151233824/?quantity=0

Primary link:

https://towertheatreokc.com/

The map sections should be General Admission Floor and General Admission Balcony. 

Thank you

[angeldulce18]

Hi Team,

Please update correct Stubhub event map.

Stubhub Link:

Menopause The Musical Tickets - StubHub

[RmOropesa]

Hi Team,

Seeking your assistance to add an event map for the below event:

Event Name: Big Thief
Venue: The Eastern|Atlanta, GA
Event Date & Time: Fri, Feb 24, 2023, 8:30 PM

Stubhub Link: https://www.stubhub.com/big-thief-atlanta-tickets-2-24-2023/event/150456040/

Primary Link: https://www.axs.com/events/437019/big-thief-tickets