cancel
Showing results for 
Search instead for 
Did you mean: 
If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update not interactive Stubhub map for the following event:

Frozen

Segerstrom Center for the Arts - Segerstrom Hall

Costa Mesa, CA

Sat, Feb 11, 2023, 7:30 PM

 

Stubhub Link:

Frozen The Musical Costa Mesa Tickets - StubHub

Reply
Loading...
lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event:  Fiddler on the Roof 2/11/23 7:30PM

 

Kindly update the event map on Stubhub - Orchestra and Mezzanine should be subdivided into left, right and center sections.

 

Link to the event from Stubhub:

https://www.stubhub.com/fiddler-on-the-roof-maryville-tickets-2-11-2023/event/151178601/

 

Link to the event from the primary ticket provider:

https://www.etix.com/ticket/p/7475012/fiddler-on-the-roof-maryville-the-clayton-center-for-the-arts-...

 

Capture.JPG

Reply
Loading...
matgandi
Team Mascot

Re: Map Errors on Site

The Matt Nathanon concert, March 18, 2023, only shows up as GA but there are reserved seats/tables at the venue.  I am trying to sell reserved seats.  Can this be corrected?

https://www.stubhub.com/matt-nathanson-ventura-tickets-3-18-2023/event/151323517/ 

Reply
Loading...
angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update not interactive Stubhub map for the following event:

Mean Girls - The Musical

Segerstrom Center for the Arts - Segerstrom Hall

Costa Mesa, CA

Sun, Mar 12, 2023, 1:00 PM

 

Stubhub Link:

Mean Girls Costa Mesa Tickets - StubHub

 

Reply
Loading...
angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update not interactive Stubhub map for the following event:

Frozen
Segerstrom Center for the Arts - Segerstrom Hall
Costa Mesa, CA
Fri, Feb 17, 2023, 7:30 PM
 
Stubhub Link:
Reply
Loading...
Lotusjoyce
Zamboni Driver

Re: Map Errors on Site

Hi Team, 

 

Please update the Stubhub map for this event:

 

Kevin Kaarl
Tower Theatre - OKC | Oklahoma City, OK
Tue, Mar 28, 2023, 8:00 PM

 

Stubhub link:

https://www.stubhub.com/kevin-kaarl-oklahoma-city-tickets-3-28-2023/event/151233824/?quantity=0

 

Primary link:

https://towertheatreokc.com/

 

Screenshot 2023-01-31 180932.jpgThe map sections should be General Admission Floor and General Admission Balcony. 

 

Thank you

Reply
Loading...
angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update correct Stubhub event map.

 

Stubhub Link:

Menopause The Musical Tickets - StubHub

Reply
Loading...
RmOropesa
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Seeking your assistance to add an event map for the below event:

Event Name: Big Thief
Venue: The Eastern|Atlanta, GA
Event Date & Time: Fri, Feb 24, 2023, 8:30 PM

 

Stubhub Link: https://www.stubhub.com/big-thief-atlanta-tickets-2-24-2023/event/150456040/

Primary Link: https://www.axs.com/events/437019/big-thief-tickets

Reply
Loading...
dirtygnu
Team Mascot

Re: Map Errors on Site

EVENT: https://www.stubhub.com/big-thief-new-orleans-tickets-2-17-2023/event/150446101/?quantity=2

 

ISSUE:  Floor General Admission is not listed as a section when posting the tickets for Sale.  I have to incorrectly state that my GA Floor tickets are Sec2, which is misleading.  There is a seperate Balcony GA section for this event as well and it is also not listed.  

Reply
Loading...
Community Log-In Changes May 1st
We are changing the way you register and sign-in to the StubHub Community. After the switch, you will enter the email address you use to access the community in order to reset your password. You will enter your community username and new password and done!

Read about the changes here