Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[Lotusjoyce]

Hi Team, 

Please update the Floor section into seated 

Bruce Campbell
Vic Theatre | Chicago, IL
Tue, Apr 25, 2023, 7:30 PM

https://www.stubhub.com/bruce-campbell-chicago-tickets-4-25-2023/event/151372926/?quantity=0&section...

https://www.axs.com/events/464733/bruce-o-rama-starring-bruce-campbell-tickets

Thank you

[Sherrjo]

The mapping for August Wilson theater in NYC for Funny Girl shows a front and rear center orchestra. There is no such division for this show. The tickets I bought were for the "front center orchestra" (exact seats were not given) but when I received them they were in row X which is the 3rd to the last row in the house. Total misrepresentation. The row behind (row y) was selling for >$100 less. Would have bought those instead had I known these were so far back. Surely if you say they are "front center" they should be at least halfway to the front of the stage, not 3 rows from the very back of the house. 

the map should not have a division of the orchestra center and the seller definitely should not call row X "front"

trying to return these misrepresented tickets but having issues. Not fair. How can I trust the sellers?

https://www.stubhub.com/funny-girl-new-york-new-york-tickets-3-24-2023/event/150422190/?quantity=4

[angeldulce18]

Hi Team,

Please update not interactive sections Pit, Orchestra and Mezzanine due to mapping issues for the following event:

Aladdin

Popejoy Hall

Albuquerque, NM

Sun, Jun 11, 2023, 6:30 PM

Stubhub Link:

Aladdin The Musical - Albuquerque Tickets - StubHub

[angeldulce18]

Hi Team,

Please update unavailable event map on Stubhub.

Stubhub Link:

Anastasia Tickets - StubHub

[standardnine]

Good day Team

Please update the map for this event. It is not properly sectioned. 

Chelsea Handler

Graceland

Memphis, TN

Fri, May 19, 2023, 7:30 PM

Reference Link: https://www.vividseats.com/chelsea-handler-tickets-memphis-graceland-5-19-2024--theater-comedy/produ...

Stubhub Link: https://www.stubhub.com/chelsea-handler-memphis-tickets-5-19-2023/event/151395327/

Thank you! 

Stephanie

[ltcnica08]

Hi Team,

Please update section name of UPPER BALCONY into UPPER MEZZANINE.

SH LINK - https://www.stubhub.com/beginnings-tribute-to-chicago-grand-junction-tickets-4-25-2023/event/1514053...

PRIMARY LINK - https://www.ticketmaster.com/event/1E005C9BC37A44C0

Thank you.

[aj123]

Hi Team,

Please add the Grand Tier Balcony section on Stubhub map:

Event Name - Riverdance
Event Date - 05/18/2023
Event Time - 7:00PM

Venue - Gallo Center for the Arts - Mary Stuart Rogers Theater, Modesto, CA

Event Link - https://tickets.galloarts.org/8978/7517

Thanks!
Angelica

[lotus_gaymarie]

Event: Theresa Caputo 2/10/23 

Kindly update the event map on Stubhub.

Correct map:

Link to the event from Stubhub:

https://www.stubhub.com/theresa-caputo-montclair-tickets-2-10-2023/event/150241882/

Link to the event from the primary ticket provider:

https://www.ticketmaster.com/event/02005CB7DEEF9FD7

[Lotusjoyce]

Please update the Floor section

Cirque du Soleil Corteo
Moda Center | Portland, OR
Fri, Mar 10, 2023, 7:30 PM

https://www.stubhub.com/cirque-du-soleil-corteo-portland-tickets-3-10-2023/event/151180565/?quantity...

https://www.ticketsqueeze.com/tickets/5317817/cirque-du-soleil-corteo-2023-03-10-19-30-00-moda-cente...

Thank you

[Mauflores]

Hi Team,

Seeking your assistance to add the map for this event.

Event Name: Cirque du Soleil Corteo 7:30 PM

Venue: Moda Center

Event Date & Time: Sat, Mar 11, 2023, 7:30 PM

Stubhub Link: https://www.stubhub.com/cirque-du-soleil-corteo-portland-tickets-3-11-2023/event/151182612/?clickref...

Primary Link: https://www.ticketmaster.com/event/0F005D1A09347603?wt.mc_id=EML_TMNT588142_98721_0[PC_eventImage&et...