Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[Rachelle22]

Hi Team,
Seeking your assistance to change Section General Admission Balcony to Balcony Reserved for below event:
Event Name: City Morgue
Venue: The Fillmore Silver Spring|Silver Spring, M
Event Date & Time: May 12, 2023, 8:00 PM
Stubhub Link: https://www.stubhub.com/city-morgue-silver-spring-tickets-5-12-2023/event/151298360/?
Primary Link: https://concerts.livenation.com/event/15005D828CEC4D19

[Mauflores]

Hi Team,

Seeking your assistance to update the stubhub map and add BALCONY AND GALLERY GENERAL ADMISSION:

Event Name: Big Thief

Venue: Orpheum Theatre - New Orleans

Event Date & Time: Fri, Feb 17, 2023, 9:30 PM

Stubhub Link: https://skybox.vividseats.com/inventory/sold?eventId=4106579

Primary Link:https://www.ticketmaster.com/event/1B005CC4B00C5A50

[Lotusjoyce]

Hi Team, 

Please update the Gold, Rear and Front Orchestra section into General Admission Floor section in Stubhub map, refer to the picture and event details below. Thank you

Underoath
Rialto Theatre Tucson | Tucson, AZ
Mon, Mar 27, 2023, 7:00 PM

Stubhub link:

https://www.stubhub.com/underoath-tucson-tickets-3-27-2023/event/151320309/?quantity=0

Primary link:

https://www.ticketmaster.com/event/19005D8CA30217B1?irgwc=1&clickid=TySwrqUdFxyNW8Rz4TzymxDMUkAw1fQ3...

Correct Map:

[angeldulce18]

Hi Team,

Please update not interactive sections B,C,D,BB,CC,DD,EE on Stubhub event map.

Stubhub Link:

https://www.stubhub.com/gabriel-iglesias-welch-tickets-8-5-2023/event/151410176/

[lotustixmalou]

Hi team,

Please, add a map for PARKING PASSES of below event:
Hank Williams Jr Parking
Ameris Bank Amphitheatre Parking, Alpharetta, GA
May 20, 2023, 7:01 PM

Subhub link: https://www.stubhub.com/parking-passes-only-hank-williams-jr-alpharetta-tickets-5-20-2023/event/1513...

[Quiennie]

Hi Team,

Please update map on Stubhub for this event:

Menopause the Musical
Sat Mar 11 2023 8:00 PM
AT&T Performing Arts Center - The Wyly Theatre, Dallas, Texas

Stubhub Link: https://www.stubhub.com/menopause-the-musical-dallas-tickets-3-11-2023/event/151482768/?

Primary Link: https://tickets.attpac.org/booking/production/syos/59909


Thanks,

Quiennie

[mariefe_madrid]

Hi Team,

Requesting to update the map seat on the event below:

Sabrina Carpenter

Arvest Bank Theatre at The Midland|Kansas City, MO

Wed, Apr 26, 2023, 8:00 PM

https://www.stubhub.com/sabrina-carpenter-kansas-city-tickets-4-26-2023/event/151316201/?priceRange=...

https://tix.axs.com/Z4khGgAAAABZYBWgAgAAAAAl%2fv%2f%2f%2fwD%2f%2f%2f%2f%2fBXRoZW1lAP%2f%2f%2f%2f%2f%...

[mariefe_madrid]

Hi Team,

Requesting map seat for the event below:

Joe Gatto

Veterans Memorial Civic - Crouse Performance Hall|Lima, OH

Thu, Apr 20, 2023, 7:00 PM

https://www.stubhub.com/joe-gatto-lima-tickets-4-20-2023/event/151301648/?quantity=1

https://www.etix.com/ticket/p/7688443/joe-gattos-night-of-comedy-lima-veterans-memorial-civic-conven...

[Quiennie]

Hi Team,

Please update map on Stubhub for this event:

Joe Gatto
Thu Apr 20 2023 7:00 PM
Crouse Performance Hall, Lima, Ohio

Stubhub Link: https://www.stubhub.com/joe-gatto-lima-tickets-4-20-2023/event/151301648/?quantity=0

Primary Link: https://www.etix.com/ticket/p/7688443/joe-gattos-night-of-comedy-lima-veterans-memorial-civic-conven...


Thanks,

Quiennie

[mariefe_madrid]

Hi Team,

Requesting to add the GA floor and remove section 1-6 on the event below:

Rauw Alejandro

Santander Arena|Reading, PA

Wed, Mar 15, 2023, 8:00 PM

https://www.stubhub.com/rauw-alejandro-reading-tickets-3-15-2023/event/151377301/?quantity=2

https://www.ticketmaster.com/event/02005E23CA714104?irgwc=1&clickid=WXKX4zRs8xyNT1lS6%3AQbdSECUkA1SW...