Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[HBD]

Thanks in advance-The map for The Greek Theater, Los Angeles CA for the event "Chicago" (the rock band). Here is the map you posted, one which we can't even list rows, although some have figured that out:

https://www.stubhub.com/chicago-los-angeles-tickets-8-19-2023/event/151469901/?quantity=0

Heres a map for Gypsy Kings, which is correct:

https://www.stubhub.com/gipsy-kings-los-angeles-tickets-8-12-2023/event/151316417/?quantity=0

[E5150_Julian]

Hi,

The entire season for the Team is missing the ECS/Supporter Section from the map

Wrong Map: https://www.stubhub.com/seattle-sounders-fc-seattle-tickets-2-26-2023/event/151296910/?showGCP=0&qua...

Primary Marketplace: https://am.ticketmaster.com/soundersfc/virtual-venue/MjNGQw==

[aj123]

Hi Team,

Kindly make the Stubhub map interactive for this event, Ain't Too Proud 02/17/23. Below is the Stubhub link and Primary link for your reference.

SH link: https://www.stubhub.com/event/150220061

Primary link: https://pioneercenter.com/Online/mapSelect.asp

Thank you!

[Mauflores]

Hi Team,

Seeking your assistance to update the map and replace sections 101, 102 and 103 into FLOOR GENERAL ADMISSION for this event

Event Name: Underoath

Venue: Hard Rock Live Sacramento

Event Date & Time: Thu, Mar 23, 2023, 7:00 PM

Stubhub Link: https://www.stubhub.com/underoath-wheatland-tickets-3-23-2023/event/151320596/?clickref=1101lwzRyWNw...

Primary Link: https://www.ticketmaster.com/event/1C005D8782E31D39

[JONA]

Hi Team,

Kindly update Stubhub map for this event  Big Thief 02/24/23 to match the map on the primary market with photo and link below for reference :  

https://www.axs.com/events/437019/big-thief-tickets

Thanks,

Jona

[Quiennie]

Hi Team,

Please update map on Stubhub for this event:

Hippie Sabotage
Thu Apr 27 2023 8:00 PM
Showbox Sodo, Seattle, WA

Stubhub Link: https://www.stubhub.com/hippie-sabotage-seattle-tickets-4-27-2023/event/151398284/?quantity=0

Primary Link: https://www.axs.com/events/465021/hippie-sabotage-tickets?aff=usaffsongkick


Thanks,

Quiennie

[dwtco]

Western Carolina at Arkansas Football on 9/2/23

wrong venue

https://www.stubhub.com/arkansas-razorbacks-football-fayetteville-tickets-9-2-2023/event/151446021/?...

correct venue is War Memorial Stadium in Little Rock!!!

https://fbschedules.com/2023-arkansas-football-schedule/

https://arkansasrazorbacks.com/sport/m-footbl/schedule/

https://www.razorbackfoundation.com/assets/pdf/2020-WMS.pdf

thanks!

[mariefe_madrid]

Hi Team,

Requesting to add the PIT section on the event below:

My Fair Lady

National Theatre|Washington DC, DC

Sat, Apr 08, 2023, 7:30 PM

https://www.stubhub.com/my-fair-lady-washington-dc-washington-tickets-4-8-2023/event/150526781/?quan...

https://www.ticketmaster.com/my-fair-lady-touring/event/15005D9D91571BB6?refArtist=K8vZ917b__7

[lotustixmalou]

Hi team,

Please, replace map of below event, see primary ticket provider link for reference:

David Cross
Corona Theatre, Montreal, QC
April 23, 2023, 8:00 PM

Stubhub link: https://www.stubhub.com/david-cross-montreal-tickets-4-23-2023/event/151316490/

Primary ticket provider link: https://www.ticketmaster.ca/david-cross-montreal-quebec-04-23-2023/event/31005D89C5ED4480

[Brace]

For the April 1, Nathaniel Rateliff show at David Geffen Hall 

When trying to sell Orchestra tickets, you can not type in a Row after Selecting Ochestra from the drop down listing.

Other sections do allow Row.

Thank you