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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Hi team,

 

Please, add Stubhub map for below event:
My Fair Lady
Ordway Center for Performing Arts, Saint Paul, MN
March 24, 2023, 7:30 PM

 

Stubhub link: https://www.stubhub.com/my-fair-lady-saint-paul-saint-paul-tickets-3-24-2023/event/150199502/

 

Primary ticket provider link: https://boxoffice.ordway.org/Online/mapSelect.asp

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lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Hi team,

 

Please, add Floor A, B and C sections on Stubhub map of below event:
Paw Patrol Live
Vibrant Arena at The Mark, Moline, IL
March 28, 2023, 6:00 PM

 

Stubhub link: https://www.stubhub.com/paw-patrol-live-moline-tickets-3-28-2023/event/150486897/

 

Primary ticket provider link: https://www.ticketmaster.com/event/06005D30D7FF832B

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nflores
Waterboy

Re: Map Errors on Site

Kindly make the Stubhub map interactive for this event, Mean Girls 3/17/23. 

Below is the primary link for your reference.

https://seats.scfta.org/single?id=22745

https://www.stubhub.com/mean-girls-costa-mesa-costa-mesa-costa-mesa-tickets-3-17-2023/event/10477926...

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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event:  Illenium 06/28/23

 

Kindly update map sections for this event.

 

Incorrect map on Stubhub:

1.JPG

 

Correct map:

Capture.JPG

 

Link to the event from Stubhub:

https://www.stubhub.com/illenium-hunstville-tickets-6-28-2023/event/151407749/


Link to the event from the primary ticket provider:

https://www.axs.com/events/465191/illenium-tickets

 

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Lotusjoyce
Zamboni Driver

Re: Map Errors on Site

Hi team, 

 

Please update the stubhub map for this event:

The map sections are Loge, Balcony, Orchestra and Orchestra Terrace.

 

Mean Girls - The Musical
Segerstrom Center for the Arts - Segerstrom Hall | Costa Mesa, CA
Sat, Mar 11, 2023, 2:00 PM

 

https://www.stubhub.com/mean-girls-costa-mesa-costa-mesa-tickets-3-11-2023/event/104780513/

 

https://seats.scfta.org/single?id=22738Capture.PNG

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angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update not interactive event map on Stubhub.

 

Stubhub Link:

TINA - The Tina Turner Musical Tickets - StubHub

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Lotusjoyce
Zamboni Driver

Re: Map Errors on Site

Hi Team, 

 

Please add Orchestra PIT and Orchestra Front sections to stubhub map.

 

My Fair Lady

DeVos Performance Hall Grand Rapids, MI

Sun, Apr 16, 2023, 1:00 PM

 

https://www.stubhub.com/my-fair-lady-grand-rapids-grand-rapids-tickets-4-16-2023/event/150082656/

 

https://www.ticketmaster.com/my-fair-lady-touring-grand-rapids-michigan-04-16-2023/event/08005E2DC0A...

 

Capture.PNG

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teddylegend
Umpire

Missing Row Numbers

Hi, can someone get this fixed for this event...you can not put in the row number/letter for this event....please help!!!  

 

https://www.stubhub.com/shane-gillis-denver-tickets-4-1-2023/event/151312121/?quantity=2

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Lotusjoyce
Zamboni Driver

Re: Map Errors on Site

Hi Team, 

 

Please add Orchestra PIT section to Stubhub map

 

Indigo Girls
Filene Center at Wolf Trap | Vienna, VA
Wed, Jun 07, 2023, 7:30 PM

 

https://www.stubhub.com/indigo-girls-vienna-tickets-6-7-2023/event/151462132/?priceRange=20%2C100&se...

 

https://mpv.tickets.com/?agency=WTFV_PLAGENCY_MPV&orgid=44689&pid=9210751&_ga=2.178090725.1710341700...

 

Capture.PNG

Thank you

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Lotusjoyce
Zamboni Driver

Re: Map Errors on Site

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Community Log-In Changes May 1st
We are changing the way you register and sign-in to the StubHub Community. After the switch, you will enter the email address you use to access the community in order to reset your password. You will enter your community username and new password and done!

Read about the changes here