Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[Lotusjoyce]

Hi Team, 

Please update the Stubhub map into General Admission Balcony and General Admission Floor

City Morgue
The Regency Ballroom | San Francisco, CA
Thu, Apr 27, 2023, 8:00 PM

https://www.stubhub.com/city-morgue-san-francisco-tickets-4-27-2023/event/151301096/?priceOption=1,9...

https://www.axs.com/events/459283/city-morgue-tickets?skin=goldenvoice

Thank you

[Gk330]

Hello team,

Could you please add the tailgate lot to Parking Passes Only: Exploria Stadium in Orlando, FL. This would be specifically for Orlando, SC Games.

These lots would be directly next to the stadium.

https://www.orlandocitysc.com/tailgate

https://www.stubhub.com/parking-passes-only-orlando-city-sc-orlando-tickets-3-4-2023/event/151301140...

[aj123]

Hi Team,

Kindly make the stubhub map interactive for this event, Les Miserables 07/23/2023 . Below is the primary link for your reference.

Primary Link: https://www.broadwaysf.com/Online/mapSelect.asp

Stubhub Link: https://www.stubhub.com/les-miserables-san-francisco-tickets-7-23-2023/event/151366426/?

Thank you!

[Lotusjoyce]

Hi Team, 

Please update the Stubhub map for this event:

- General Admission

- Balcony

- Tables 

Jackie Greene (18+ Event)
Headliners Music Hall | Louisville, KY
Sat, Apr 01, 2023, 8:00 PM

https://www.etix.com/ticket/p/7336201/jackie-greene-with-lilly-winwood-louisville-headliners-music-h...

https://www.stubhub.com/jackie-greene-louisville-tickets-4-1-2023/event/151474756/?

[RmOropesa]

Hi Team,

Seeking your assistance to update the Floor General Admission for the below event;

Event Name: Yung Gravy
Venue: SNHU Arena|Manchester, NH
Event Date & Time:  Sat, Mar 04, 2023, 7:00 PM

StubHub Link: https://www.stubhub.com/yung-gravy-manchester-tickets-3-4-2023/event/151195790/?priceRange=9,100

Primary Link: https://www.ticketmaster.com/event/01005D4DE90B5BBE

[Quiennie]

Hi Team,

Please update floor section on Stubhub map for this event: 

SNHU CAPE presents Yung Gravy
Sat 04 Mar 2023 19:00
SNHU Arena, Manchester, NH

Stubhub Link: https://www.stubhub.com/yung-gravy-manchester-tickets-3-4-2023/event/151195790/?quantity=0&sections=...

Primary Link: https://www.ticketmaster.com/snhu-cape-presents-yung-gravy-manchester-new-hampshire-03-04-2023/event...


Thanks,

Quiennie

[mariefe_madrid]

Hi Team,

Requesting to update the map seat for the event below

Andrew Bird

Charleston Music Hall|Charleston, SC

Sat, Apr 01, 2023, 8:00 PM

https://www.stubhub.com/andrew-bird-charleston-tickets-4-1-2023/event/151205119/?quantity=2

https://www.ticketmaster.com/andrew-bird-charleston-south-carolina-04-01-2023/event/2D005D5B91A63101

[RmOropesa]

Hi Team,

Seeking your assistance to update General Admission for the below event:

Event Name: Stephen Marley
Venue: Cabot Theatre|Beverly, MA
Event Date & Time: Thu, Oct 12, 2023, 8:00 PM

StubHub Link: https://www.stubhub.com/stephen-marley-beverly-tickets-10-12-2023/event/151535796/?quantity=2

Primary Link: https://www.ticketmaster.com/event/01005D8500176740

[Quiennie]

Hi Team,

Please update map on stubhub for this event:

Sacramento Kings at Phoenix Suns

PARKING PASSES ONLY
Sat 11 Mar 2023 19:00
Footprint Center (Former Phoenix Suns Arena) Parking Lots, Phoenix, Arizona

stubhub link: https://www.stubhub.com/parking-passes-only-phoenix-suns-phoenix-tickets-3-11-2023/event/150340012/?...

primary link: https://www.ticketmaster.com/event/19005D0B8F721490?brand=suns&artistid=806004&wt.mc_id=NBA_TEAM_PHX...

Thanks,

Quiennie

[jess7]

Hi team,

Can you please update the map for the event:

Kurtis Conner

Corona Theatre, Montreal, Quebec
Tuesday, March 14th 2023 8:00pm

StubHub link: https://www.stubhub.ca/kurtis-conner-montreal-tickets-3-14-2023/event/151443057/

Ticketmaster link: https://www.ticketmaster.ca/kurtis-conner-montreal-quebec-03-14-2023/event/31005E3EE7683D62 

There should be 3 sections: floor ('parterre'), mezzanine, and balcony.
The map on the StubHub listing currently shows everything as general admission, but only the mezzanine is general admission, the rest is seated.

Thank you!