Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[lotus_gaymarie]

Event: Julieta Venegas 11/2/23 8PM

NO MAP ON SITE

Link to the event from Stubhub:

https://www.stubhub.com/julieta-venegas-los-angeles-tickets-11-2-2023/event/151496391/

Link to the event from the primary ticket provider:

https://www.ticketmaster.com/julieta-venegas-los-angeles-california-11-02-2023/event/0B005E51EE69317...

[mariefe_madrid]

Hi Team,

Requesting map seat for the event below:

Kenny Sebastian

Kennedy Center Family Theater|Washington DC, DC

Sat, Mar 25, 2023, 7:00 PM

https://www.stubhub.com/kenny-sebastian-milwaukee-tickets-3-25-2023/event/151482088/?quantity=2

https://www.kennedy-center.org/whats-on/explore-by-genre/comedy/2022-2023/kenny-sebastian/

[mariefe_madrid]

Hi Team,

Requesting to update the map seat for the event below:

Inner Wave

The Novo|Los Angeles, CA

Fri, Mar 17, 2023, 8:00 PM

https://www.stubhub.com/inner-wave-los-angeles-tickets-3-17-2023/event/151323392/?clickref=1101lwtnH...

https://tix.axs.com/2L07CQAAAABlKN3jMgAAAADa%2fv%2f%2f%2fwD%2f%2f%2f%2f%2fBXRoZW1lAP%2f%2f%2f%2f%2f%...

[Chelle22]

Hi Team,
Seeking your assistance to update event map (Standing and Balcony Sections only) for below event:
Event Name: Fit For A King
Venue: Theatre of Living Arts|Philadelphia, P
Event Date & Time: Mar 12, 2023, 7:00 PM
Stubhub Link: https://www.stubhub.com/fit-for-a-king-philadelphia-tickets-3-12-2023/event/151298425/
Primary Link: https://concerts.livenation.com/event/02005D71B52A6838?

[angeldulce18]

Hi Team,

Please update not interactive event map on Stubhub

Stubhub Link:

The Book of Mormon - Denver Tickets - StubHub

[Chelle22]

Hi Team,
Seeking your assistance to make event map interactive for below event:
Event Name: The Book Of Mormon
Venue: Buell Theatre|Denver, C
Event Date & Time: Jun 30, 2023, 7:30 PM
Stubhub Link: https://www.stubhub.com/the-book-of-mormon-denver-denver-tickets-6-30-2023/event/151203203/
Primary Link: https://tickets.denvercenter.org/Online/default.asp?

[angeldulce18]

Hi Team,

Please update not interactive event map on Stubhub.

Stubhub Link:

Wicked Denver Tickets - StubHub

[Lotusjoyce]

LISTING NOT MAPPING, map sections are not interactive, please fix

Les Miserables
Buell Theatre | Denver, CO
Thu, May 11, 2023, 7:30 PM

https://www.stubhub.com/les-miserables-denver-denver-tickets-5-11-2023/event/151202979/?quantity=0&p...

https://tickets.denvercenter.org/Online/mapSelect.asp

Thank you 

[Harriscom]

For the last six days I have been trying to sell tickets to the players championship on March 12 in Deck 01. The section is not listed and everyday I have called to get updates when the section will be added. Now with only five days remaining to sell tickets, stubhub continues not to solve my problem despite countless promises to do so. Any suggestions??

[Harriscom]

10 days and counting, StubHub has not resolved this issue. Section continues not to be listed making selling impossible. Customers beware, this makes using them again questionable