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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

inchulyoon
Zamboni Driver

Re: Map Errors on Site

Note: I previously posted a correction and there was a change made to the event map but it is an incorrect update.  So i'm posting a revised correction that is needed.

 

Event: 2023 Canada Formula 1 Grand Prix

 

2023 Canada Formula 1 Grand Prix - 3 Day Pass (June 16 - June 18)
https://www.stubhub.com/formula-1-global-montreal-tickets-6-16-2023/event/150379366/

 

2023 Canada Formula 1 Grand Prix - Friday Pass
https://www.stubhub.com/formula-1-global-montreal-tickets-6-16-2023/event/150424898/

 

2023 Canada Formula 1 Grand Prix - Saturday Pass
https://www.stubhub.com/formula-1-global-montreal-tickets-6-17-2023/event/150382870/

 

2023 Canada Formula 1 Grand Prix - Sunday Pass
https://www.stubhub.com/formula-1-global-montreal-tickets-6-18-2023/event/150424899/

 

inchulyoon_1-1682369554660.png

 

 

 

 

CORRECT:

grandstand ticket page from gp canada site (has map of grandstands)
https://www.gpcanada.ca/en/tickets-2023-3-2/
enlarged map of the track from the gp canada site of the grandstands
https://www.gpcanada.ca/wp-content/uploads/2022/08/capture-decran-le-2022-08-23-a-100259-1.jpg

suite ticket page from gp canada site (has map of the suites)
https://www.gpcanada.ca/en/suites-2023/

 

to eliminate any confusion, the following correction should be made:
platinum should be renamed platine grandstand and set to zone: grandstand
platine grandstand should be renamed platine chalet and set to zone: suite (https://www.gpcanada.ca/en/product/platine-chalet/)

 

The previous correction that was made was to change the name of Platine to Platine Grandstand.  However, that is not the location of the Platine Grandstand.

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JONA
Rookie

Re: Map Errors on Site

Hi Team,

 

Please add StubHub map for this event  Tootsie - Musical 05/01/20223  with photo and link below for reference:

 

https://lutc-internet.choicecrm.net/templates/LUTC/?cts_legacy_app

 

MAP0501.PNG

 

Thanks,

Jona

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Brace
Conductor

Incorrect Seat Map: The National

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Mauflores
Stagehand

map is missing

Hi Team,

Asking for your assistance in add the map for this event: 

Event: Rick Springfield
Venue: Cox Performing Arts Center
Date: Sat, May 13, 2023, 7:30 PM

Stubhub Link: https://www.stubhub.com/rick-springfield-st-george-tickets-5-13-2023/event/151660574/?clickref=1011l...

Primary Link: https://utahtech.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3AMULTI%3ATA023%3ACX0513...Screenshot 2023-04-25 204600.png

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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event: Oak Ridge Boys 04/27/23

 

NO MAP ON SITE

 

Link to the event from Stubhub:

https://www.stubhub.com/oak-ridge-boys-cleveland-tickets-4-27-2023/event/151484723/?quantity=2


Link to the event from the primary ticket provider:

https://bolognapac.com/events/the-oaks/

 

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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event: Tootsie 05/01/23

 

NO MAP ON SITE

 

Link to the event from Stubhub:

https://www.stubhub.com/tootsie-orange-orange-tickets-5-1-2023/event/151721879/?quantity=2


Link to the event from the primary ticket provider:

https://lutc-internet.choicecrm.net/templates/LUTC/?cts_legacy_app

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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event: Legally Blonde 5/7/2023

 

Missing Floor Sections

 

Link to the event from Stubhub:

https://www.stubhub.com/legally-blonde-touring-london-tickets-5-7-2023/event/151348313/?quantity=2


Link to the event from the primary ticket provider:

https://www.budweisergardens.com/events/detail/legally-blonde

 

 

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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event: Rick Springfield 05/11/23

 

Kindly add Balcony Center, Left and Right

 


Link to the event from Stubhub:

https://www.stubhub.com/rick-springfield-roosevelt-tickets-5-11-2023/event/151660689/?quantity=2&sec...


Link to the event from the primary ticket provider:

https://tickets.discipleevents.com/e/rick-springfield-live-in-roosevelt/tickets

 

Thanks!

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aj123
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Kindly add a map for this event, Lauren Daigle 11/11/2023. Below is the primary link for your reference.

 

Primary Link: https://www.axs.com/events/475943/lauren-daigle-tickets


Thank you!

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aj123
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Kindly add a map for this event, Air Supply 10/06/2023. Below is the primary link for your reference.

Primary Link: https://www.ticketmaster.com/event/05005E8487CD1586

Stubhub Link: https://www.stubhub.com/air-supply-anderson-tickets-10-6-2023/event/151666029/

 

Thank you!

Reply
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