Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[lotus_gaymarie]

Event: Rick Springfield 05/11/23

Kindly add Balcony Center, Left and Right

Link to the event from Stubhub:

https://www.stubhub.com/rick-springfield-roosevelt-tickets-5-11-2023/event/151660689/?quantity=2&sec...

Link to the event from the primary ticket provider:

https://tickets.discipleevents.com/e/rick-springfield-live-in-roosevelt/tickets

Thanks!

[aj123]

Hi Team,

Kindly add a map for this event, Lauren Daigle 11/11/2023. Below is the primary link for your reference.

Primary Link: https://www.axs.com/events/475943/lauren-daigle-tickets

Thank you!

[aj123]

Hi Team,

Kindly add a map for this event, Air Supply 10/06/2023. Below is the primary link for your reference.

Primary Link: https://www.ticketmaster.com/event/05005E8487CD1586

Stubhub Link: https://www.stubhub.com/air-supply-anderson-tickets-10-6-2023/event/151666029/

Thank you!

[Mauflores]

Hi Team,

Asking for your assistance to add FLOOR section for this event:

Event: Fuerza Regida
Venue: Michelob ULTRA Arena at Mandalay Bay Resort and Casino
Date: Sat, Oct 21, 2023, 8:00 PM

Stubhub Link: https://www.stubhub.com/fuerza-regida-las-vegas-tickets-10-21-2023/event/151704547/?clickref=1100lwI...

Primary Link:  https://www.axs.com/events/479906/fuerza-regida-otra-peda-tour-2023-tickets?skin=michelobultra

[angeldulce18]

Hi Team,

Please update not interactive Stubhub event map.

Stubhub Link:

Rick Springfield Tickets - StubHub

[angeldulce18]

Hi Team,

Please update unavailable event map on Stubhub.

Stubhub Link:

Sasha Velour Tickets - StubHub

[Neska10]

Bring Me The Horizon concert Budapest

2023.06.01.

https://www.stubhub.com/bring-me-the-horizon-budapest-tickets-6-1-2023/event/132531554/?quantity=1&s...

In your map, there is no Front of the Stage place, between the General Admission, and the Stage. 

This is correct: https://tixa.hu/bmth_2022_newbeat

[Quiennie]

Hi Team,

Please update map on Stubhub for this event: 

Conway the Machine and Sauce Walka and Jae Skeese
Jun 06 • Tue • 8:00PM • 2023
August Hall, San Francisco, CA

Stubhub Link: https://www.stubhub.com/conway-the-machine-san-francisco-tickets-6-6-2023/event/151718470/?

Primary Link: https://www.ticketweb.com/event/conway-the-machine-sauce-walka-august-hall-tickets/13105905


Thanks,

Quiennie

[angeldulce18]

Hi Team,

Please update not interactive Gold Circle and 300 level sections on Stubhub event map which causes mapping issues. 

Stubhub Link:

Jeff Dunham Tickets - StubHub

[Quiennie]

Hi Team, 

Please update stubhub map for this event:

Trace Adkins
Jun 10 • Sat • 7:00PM • 2023
Cedar Lake Cellars, Wright City, Missouri

Stubhub link:https://www.stubhub.com/trace-adkins-wright-city-tickets-6-10-2023/event/151734275/?

primary link: https://www.eventbrite.com/e/trace-adkins-tickets-532731292637

Thanks,

Quiennie