StubHub Community

TeamStubHub · ‎12-06-2019

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board.

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response.

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

cath16 · ‎05-06-2023

Incorrect Map

Incorrect floor map | should be GA

NF - Nate Feuerstein

Rogers Place | Edmonton, AB

Sat, Aug 26, 2023, 8:00 PM

https://www.ticketmaster.ca/nf-hope-tour-edmonton-alberta-08-26-2023/event/11005E7D79E217FB

lotustixmalou · ‎05-06-2023

Hi team,

Please, add map for below event:
Trace Adkins
Point of the Bluff Vineyards, Hammondsport, NY
September 01, 2023, 6:30 PM

Stubhub link: https://www.stubhub.com/trace-adkins-hammondsport-tickets-9-1-2023/event/151747624/

Primary ticket provider link: https://www.axs.com/events/473267/trace-adkins-somewhere-in-america-tour-tickets?skin=pointofthebluf...

lotustixmalou · ‎05-06-2023

Hi team,

Please, add map for below event:
Trace Adkins
Osage Casino Tulsa, Tulsa, OK
September 15, 2023, 8:00 PM

Stubhub link: https://www.stubhub.com/trace-adkins-tulsa-tickets-9-15-2023/event/151734088/

Primary ticket provider link: https://www.etix.com/ticket/p/7257072/trace-adkins-tulsa-skyline-event-center

Quiennie · ‎05-06-2023

Hi Team, Please make section Gold Circle clickable in stubhub map for this event: Jeff Dunham: Still Not Canceled Dec 08 • Fri • 8:00PM • 2023 Bakkt Theater (Formerly Zappos Theater) at Planet Hollywood - Complex, Las Vegas, Nevada stubhub link: https://www.stubhub.com/jeff-dunham-las-vegas-tickets-12-8-2023/event/151518736/ primary link: https://www.ticketmaster.com/jeff-dunham-still-not-canceled-las-vegas-nevada-12-08-2023/event/39005E... Thanks, Quiennie

Quiennie · ‎05-06-2023

Hi Team,

Please update stubhub map for this event:

Samuel J. Comroe
May 07 • Sun • 7:00PM • 2023
San Jose Improv, San Jose, CA

Stubhub link:

https://www.stubhub.com/samuel-comroe-san-jose-tickets-5-7-2023/event/151418661/

Primary link: https://improv.com/sanjose/comic/samuel+j.+comroe/

Thanks,

Quiennie

lotustixmalou · ‎05-07-2023

Please, add map for below event:
America
Point of the Bluff Vineyards, Hammondsport, NY
July 02, 2023, 6:30 PM

STUBHUB LINK: https://www.stubhub.com/america-hammondsport-tickets-7-2-2023/event/151668401/

Primary ticket provider link: https://www.axs.com/events/473552/america-tickets?skin=pointofthebluff&cid=event:direct_ko:website_b...

bradpanske · ‎05-07-2023

Dustin Lynch

Event info

May 13 • Sat • 10:00PM • 2023

Billy Bob's Texas, Fort Worth, Texas

The Dustin Lynch concert at Billy Bobs on May 13 has the wrong seating chart. For this concert the correct layout is just "Pit" tickets and "Standing Room GA" tickets. The Standing Room tickets are on the sides with obstructed views and the Pit tickets are premium view in front of the stage.

WRONG:

https://www.stubhub.com/dustin-lynch-fort-worth-tickets-5-13-2023/event/151335948/?quantity=2

CORRECT:

https://tickets-center.com/tickets/v/Billy-Bobs/184/e/Dustin-Lynch-18-Event/4243342/?eventId=4243342...