StubHub Community

TeamStubHub · ‎12-06-2019

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board.

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response.

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

lbsrfr · ‎05-20-2023

Rovi

X - The English Beat - Save Ferris

Jul 30 • Sun • 6:15PM • 2023

Pacific Amphitheatre Costa Mesa, CA

The Pit should include rows AAA tp GGG.

lotustixmalou · ‎05-20-2023

Hi team,

Please, fix sections South Bleachers 1, 2, 3 and 4 of below event. They should be interchanged. See image attached below.

Old Dominion
Illinois State Fairgrounds, Springfield, IL
August 11, 2023, 8:00 PM

Stubhub link: https://www.stubhub.com/old-dominion-springfield-tickets-8-11-2023/event/151546636/

Primary ticket provider link: https://www.ticketmaster.com/old-dominion-springfield-illinois-08-11-2023/event/07005E63CE7B363C

lotustixmalou · ‎05-21-2023

Hi team,

Please, add Lawn General Admission section to the map of below event. See image attached for reference.
5 Seconds of Summer
Blossom Music Center, Cuyahoga Falls, OH
August 25, 2023, 7:00 PM

Stubhub link: https://www.stubhub.com/5-seconds-of-summer-cuyahoga-falls-tickets-8-25-2023/event/151652426/

Primary ticket provider link: https://concerts.livenation.com/the-5-seconds-of-summer-show-cuyahoga-falls-ohio-08-25-2023/event/05...

lotustixmalou · ‎05-21-2023

Hi team,

Please, add Gourmet Supper Packages section to the map of below event. See image attached for reference.
Dave Koz and Friends
Thornton Winery, Temecula, CA
September 23, 2023, 7:00 PM

Stubhub link: https://www.stubhub.com/eric-darius-temecula-tickets-9-23-2023/event/151787537/

Primary ticket provider link: https://www.tix.com/ticket-sales/jazzseries/4672/event/1313430

lotustixmalou · ‎05-21-2023

Hi team,

Please, change Floor section to Unreserved General Admission for below event. See image attached for reference.
Goth Babe
The Sound, Del Mar, CA
September 23, 2023, 8:00 PM

Stubhub link: https://www.stubhub.com/goth-babe-del-mar-tickets-9-23-2023/event/151803706/

Primary ticket provider link: https://www.ticketmaster.com/event/0A005EAF98691FB3