Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[Mauflores]

Hi Team,

Asking for your assistance in updating the information of the tickets showing on stubhub, these ticekts are GENERAL ADMISSION

Event: Dayseeker 
Venue: Asbury Lanes
Date: Sat, Sep 09, 2023, 7:30 PM

Stubhub Link: https://www.stubhub.com/dayseeker-asbury-park-tickets-9-9-2023/event/152016266/?clickref=1011lwXxqFr...

Primary Link:  https://www.axs.com/events/492536/dayseeker-tickets

[katzbautista08]

Event Name: Suki Waterhouse
Event Date: 8/3/2023
Issue to Resolve: Please add actual map and update to be clickable
Primary Map Link: https://tix.axs.com/5y8TFAAAAADnVrqGAAAAAADQ%2fv%2f%2f%2fwD%2f%2f%2f%2f%2fDEZpcnN0IEF2ZW51ZQD%2f%2f%...
Screenshot of SH error:

Thanks!

[lotus_gaymarie]

Event: EVERCLEAR 10/09/23

Kindly change Mezzanine section to Balcony GA Seated.

Link to the event on StubHub.com

https://www.stubhub.com/everclear-los-angeles-tickets-10-9-2023/event/151791667/?quantity=2

Link to the event from the primary ticket provider

https://concerts.livenation.com/everclear-with-the-ataris-los-angeles-california-10-09-2023/event/09...

Thanks

[Lotusjoyce]

Hi Team, 

Please add SRO section to stubhub map for this event:

Thomas Rhett
United Center | Chicago, IL
Fri, Jul 28, 2023, 7:30 PM

https://www.ticketmaster.com/thomas-rhett-home-team-tour-23-chicago-illinois-07-28-2023/event/04005D...

https://www.ticketmaster.com/thomas-rhett-home-team-tour-23-chicago-illinois-07-28-2023/event/04005D...

Thank you

[Lotusjoyce]

Hi Team,

Kindly add General Admission 21+ section to Stubhub  map

Sullivan King
Fox Theatre Boulder | Boulder, CO
Fri, Aug 25, 2023, 9:00 PM

https://www.axs.com/events/486797/sullivan-king-with-kliptic-night-2-tickets

https://www.stubhub.com/sullivan-king-boulder-tickets-8-25-2023/event/152062361/

Thank you

[fulfillment]

Please update the seat map of these event:

South Africa at US Womens National Soccer
TQL Stadium | Cincinnati, OH
Thu, Sep 21, 2023, 7:30 PM

SH:

https://www.stubhub.com/united-states-women-s-national-soccer-team-cincinnati-tickets-9-21-2023/even...

PRIMARY:

https://www.ticketmaster.com/us-womens-national-team-vs-south-cincinnati-ohio-09-21-2023/event/16005...

[fulfillment]

Please update the seat map of these event:

Mary Chapin Carpenter (Rescheduled from 8/21/2022)

Greenfield Lake Amphitheater | Wilmington, NC

Tue, Aug 08, 2023, 6:30 PM

SH:

https://www.stubhub.com/mary-chapin-carpenter-wilmington-tickets-8-8-2023/event/151515365/

PRIMARY:

https://concerts.livenation.com/mary-chapin-carpenter-wilmington-north-carolina-08-08-2023/event/2D0...

[Mauflores]

Hi Team,

Asking for your assistance in to update the map for this event:

Event: Whose Live Anyway
Venue: Northern Quest Casino
Date: Sun, Oct 08, 2023, 7:30 PM

Stubhub Link: https://www.stubhub.com/whose-live-anyway-airway-heights-tickets-10-8-2023/event/152039285/?clickref...

Primary Link:  https://northernquest.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3ANQC%3ANQC23%3APAV... 

[Lotusjoyce]

Hi Team, 

Please update the stubhub map for this event, see photo for reference. Thank you

Corinne Bailey Rae
Paramount Theatre Austin | Austin, TX
Fri, Sep 29, 2023, 7:00 PM

https://tickets.austintheatre.org/9931/9932

https://www.stubhub.com/corinne-bailey-rae-austin-tickets-9-29-2023/event/151948685/?

[Chelle22]

Hi Team, 

Seeking your assistance to add event map for below event:
Event Name: Jonathan Van Ness
Venue: Capitol Center - New Hampshire, Concord, NH
Event Date & Time: Sep 21, 2023, 7:30 PM
Stubhub Link: https://www.stubhub.com/jonathan-van-ness-concord-tickets-9-21-2023/event/151968639/
Primary Link: https://www.ccanh.com/show/jonathan-van-ness