Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[aj123]

Hi Team,

Seeking your assistance to make the map interactive (clickable) for below event:

Event Name: Harry Potter and the Half Blood Prince
Venue: Eastman Theatre, Rochester, NY
Event Date & Time: Oct 21, 2023, 7:00 PM

Stubhub Link: https://www.stubhub.com/rochester-philharmonic-orchestra-rochester-tickets-10-21-2023/event/15210466...?
Primary Link: https://my.rpo.org/1107/1150

Thank you!

[aj123]

Hi Team,

Seeking your assistance to add Orange Lot section for below event:

Event Name: PARKING PASSES ONLY Taylor Swift
Venue: Hard Rock Stadium Parking, Miami Gardens, FL
Event Date & Time: Oct 19, 2024, 7:01 PM

Stubhub Link: https://www.stubhub.com/parking-passes-only-taylor-swift-miami-tickets-10-19-2024/event/152129453/?q...
Primary Link: https://www.ticketmaster.com/event/0D005F09254C07BA

Thank you!

[aj123]

Hi Team,

Seeking your assistance to make the map interactive (clickable) for below event:

Event Name: Harry Potter and the Half Blood Prince
Venue: Eastman Theatre, Rochester, NY
Event Date & Time: Oct 20, 2023, 7:00 PM

Stubhub Link: https://www.stubhub.com/rochester-philharmonic-orchestra-rochester-tickets-10-20-2023/event/15210466...
Primary Link: https://rpo.org/event/harry-potter-and-the-half-blood-prince/2023-10-20/

Thank you!

[aj123]

Hi Team,

Seeking your assistance to add a map for below event:

Event Name: Stomp
Venue: Washington Pavilion of Arts & Science, Sioux Falls, SD
Event Date & Time: Jun 11, 2024, 7:30 PM

Stubhub Link: https://www.stubhub.com/stomp-sioux-falls-tickets-6-11-2024/event/152125765/
Primary Link: https://wpmi-3encore.shop.secutix.com/selection/event/seat?perfId=10228790287069&productId=102287895...

Thank you!

[Mauflores]

Hi Team,

Asking for your assistance in adding the FLOOR section for this event:

Event: Fuerza Regida
Venue: Mechanics Bank Arena
Date: Sat, Oct 07, 2023, 8:00 PM

Stubhub Link: https://www.stubhub.com/fuerza-regida-bakersfield-tickets-10-7-2023/event/152215567/?clickref=1101lx...

Primary Link:  https://www.axs.com/events/499752/fuerza-regida-tickets 

[mariefe_madrid]

Hi Team,

Requesting to update map seat for the event below:

Fuerza Regida

Mechanics Bank Arena|Bakersfield, CA

Sat, Oct 07, 2023, 8:00 PM

https://www.stubhub.com/fuerza-regida-bakersfield-tickets-10-7-2023/event/152215567/?quantity=2

[Lotusjoyce]

Hi Team, 

Please update sections 109,108 in the StubHub map into BERM SEATING. 

Norfolk Tides at Worcester Red Sox
Polar Park | Worcester, MA
Sat, Sep 02, 2023, 4:05 PM

https://www.stubhub.com/worcester-red-sox-worcester-tickets-9-2-2023/event/151555132/

Thank you

[Lotusjoyce]

Hi Team, 

Please add HIGHLAND PARKING GARAGE section to Stubhub map

Tim McGraw Parking
Fiserv Forum Parking | Milwaukee, WI
Fri, Apr 19, 2024, 7:01 PM

https://www.ticketmaster.com/highland-parking-garage-tim-mcgraw-milwaukee-wisconsin-04-19-2024/event...

https://www.stubhub.com/parking-passes-only-tim-mcgraw-milwaukee-tickets-4-19-2024/event/152108317/?...

Thank you

[Lotusjoyce]

Hi Team,

Please the parking vivid map for this event

Teddy Swims Parking
Old National Centre Parking | Indianapolis, IN
Fri, Nov 03, 2023, 8:01 PM

https://www.stubhub.com/parking-passes-only-teddy-swims-indianapolis-tickets-11-3-2023/event/1518768...

Thank you

[saraftatum]

https://www.stubhub.com/parking-passes-only-alabama-crimson-tide-football-tuscaloosa-tickets-9-2-202...

Missing lot a, b, c, and d in the drop-down and map.

There are two maps,  You only have the tide pride map.

https://uagameday.com/wp-content/uploads/2023/07/Crimson-Ride.pdf