Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[Mauflores]

Hi Team,

Asking for your assistance in updating map and add 

GENERAL PARKING for this event:

Event: Los Angeles FC Parking
Venue: BMO Stadium Parking
Date: Sun, Sep 03, 2023, 7:01 PM

Stubhub Link: https://www.stubhub.com/parking-passes-only-lafc-los-angeles-tickets-9-3-2023/event/151296729/?click...

Primary Link:  https://www.ticketmaster.com/bmo-stadium-parking-los-angeles-california-09-03-2023/event/0A005E5C21F...

[ScoutJoey]

I would like to list tickets for a concert at Ravinia in Highland Park, IL, but the section where my seats are located are not an option.  The show is Shakti on Sunday. 

Ravinia is unusual in that most seats are either in the pavilion or general admission lawn seats.  However, they have a section of reserved lawn seats in front of a huge screen.  These tickets are sold in blocks and cost the same as the rear pavilion seats.

This section isn't showing for Shakti, but it is showing for Carrie Underwood.  

Here is a link to the Ravinia site.  Tickets selection for Shakti: 50th Anniversary Tour..: Ravinia Festival

Here is a link to the StubHub Carrie Underwood map:  Carrie Underwood Tickets - Carrie Underwood Concert Tickets and Tour Dates - StubHub

I'd appreciate any help you can provide.

- Alan

[JONA]

Hi Team,

Kindly update Stubhub map for this event  Stomp 06/11/2024. Please attach photo for reference:

Thanks,

Jona

[ck73]

Incorrect seat map

Depeche Mode 12/3/23 Chase Center, San Francisco, CA

Incorrect:  https://www.stubhub.com/depeche-mode-san-francisco-tickets-12-3-2023/event/151481504/

Correct: https://www.ticketmaster.com/depeche-mode-memento-mori-tour-san-francisco-california-12-03-2023/even...

[ck73]

Depeche Mode 11/26/23 Climate Pledge Arena, Seattle WA

The stubhub map does not show the floor as reserved seating by rows/seats

Incorrect: https://www.stubhub.com/depeche-mode-seattle-tickets-11-26-2023/event/151481458/

Correct: https://www.ticketmaster.com/depeche-mode-memento-mori-tour-seattle-washington-11-26-2023/event/0F00...

[lotus_gaymarie]

Hi Team,

Please add the  below event on the Stubhub.

Grand Rapids Ballet - The Nutcracker
DeVos Performance Hall| Grand Rapids, M
Sun, Dec 17, 2023, 2:00 PM

Primary link : https://www.ticketmaster.com/grand-rapids-ballet-the-nutcracker/event/08005EC887881CC9?refArtist=K8v...

Vivid link:  https://www.vividseats.com/grand-rapids-ballet-tickets-grand-rapids-devos-performance-[…]er-ballet-a...

[lotus_gaymarie]

Hi Team,

Please add the  below event on the Stubhub.

Grand Rapids Ballet - The Nutcracker
DeVos Performance Hall|Grand Rapids, M
Sat, Dec 16, 2023, 2:00 PM

Primary link: https://www.ticketmaster.com/grand-rapids-ballet-the-nutcracker/event/08005EC887841CC4?refArtist=K8v...

Vivid link: https://www.vividseats.com/grand-rapids-ballet-tickets-grand-rapids-devos-performance-[…]er-ballet-a...

[Lotusjoyce]

Hi Team, 

Please add LOT B section to Stubhub parking map for this event:

5 Seconds of Summer Parking
Ameris Bank Amphitheatre Parking | Alpharetta, GA
Sat, Sep 02, 2023, 7:01 PM

https://www.stubhub.com/parking-passes-only-5-seconds-of-summer-alpharetta-tickets-9-2-2023/event/15...

https://www.livenation.com/venue/KovZpZAFFdlA/ameris-bank-amphitheatre-events?utm_source=GMBlisting&...

Thank you

[Lotusjoyce]

Hi Team,

Please update the Parking map for this event into NORTH LOT and MAIN LOT. 

PARKING PASSES ONLY Stephen Sanchez

Oct 13 • Fri • 8:00PM • 2023

The Deluxe at Old National Centre Parking Lots, Indianapolis, IN, USA

 

https://www.stubhub.com/parking-passes-only-stephen-sanchez-indianapolis-tickets-10-13-2023/event/15...

 

https://concerts.livenation.com/reserved-parking-stephen-sanchez-not-a-indianapolis-indiana-10-13-20...

 

[Zmaris]

Hi, the seat met for Pete Davidson show on September 17 at the Capitol theater in Port Chester. New York has an incorrect seat map. The map on StubHub has floor general admission, when it is divided by orchestra sections.
https://www.ticketmaster.com/pete-davidson-live-port-chester-new-york-09-17-2023/event/1D005F1EDD326...