cancel
Showing results for 
Search instead for 
Did you mean: 
If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

aj123
Zamboni Driver

Re: Map Errors on Site

Hi Team,


Seeking your assistance to add a map for below event:

 

Event Name: Jesus Christ Superstar
Venue: Palace Theater Waterbury, Waterbury, CT
Event Date & Time: Apr 03, 2024, 7:30 PM


Stubhub Link: https://www.stubhub.com/jesus-christ-superstar-waterbury-tickets-4-3-2024/event/152154408/
Primary Link: https://www.palacetheaterct.org/shows-and-events/main-stage/jesus-christ-superstar

 

Thank you!

Reply
Loading...
aj123
Zamboni Driver

Re: Map Errors on Site

Hi Team,


Seeking your assistance to update the map for below event:

 

Event Name: Teddy Swims Parking
Venue: Old National Centre Parking, Indianapolis, IN
Event Date & Time: Nov 03, 2023, 8:01 PM


Stubhub Link: https://www.stubhub.com/parking-passes-only-teddy-swims-indianapolis-tickets-11-3-2023/event/1518768...
Primary Link: https://concerts.livenation.com/event/05005EC1BC0A4250?_gl=1*i4p7ch*_gcl_au*MTI2MDgwNzk0Mi4xNjkzMDA5...

 

Thank you!

Reply
Loading...
ctherres
Team Mascot

Re: Map Errors on Site

In general all Toronto Blue Jays home games - the maps do not appear to be working. Cannot select individual sections, and in the 100 level it is only showing optoins available in the highest rows. I have tickets listed for sale in lower rows that ARE NOT showing. Seems to be a common issue across all Toronto Blue Jays Home games. 

Reply
Loading...
aj123
Zamboni Driver

Re: Map Errors on Site

Hi Team,


Seeking your assistance to make the map interactive (clickable) for below event:

 

Event Name: Lauren Daigle Parking
Venue: Spokane Arena Parking, Spokane, WA
Event Date & Time: Nov 17, 2023, 7:31 PM


Stubhub Link: https://www.stubhub.com/parking-passes-only-lauren-daigle-spokane-tickets-11-17-2023/event/151601271...
Primary Link: https://ticketswestinw.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3ATWC%3AEARN23%3AE...

 

Thank you!

Reply
Loading...
aj123
Zamboni Driver

Re: Map Errors on Site

Hi Team,


Seeking your assistance to add a map for below event:

 

Event Name: Emo Nite
Venue: The Rave-Eagles Club, Milwaukee, WI
Event Date & Time: Sep 09, 2023, 9:00 PM


Stubhub Link: https://www.stubhub.com/emo-nite-milwaukee-tickets-9-9-2023/event/152255228/?
Primary Link: https://www.etix.com/ticket/online/performanceSale.do?method=selectPerformance&performance_id=727368...

 

Thank you!

Reply
Loading...
wsb225
New User

University of Miam (FL) Hurricanes Parking Map at Hard Rock needs updating

Your parking map is for Hard Rock Stadium and the University of Miami Hurricanes Football is outdated and needs to be updated.    There is no Green Section on the current site and Blue parking has changed.  We can't list our tickets for sell.   

 

This is for Season Long and ALL Games Listing for Mi

Texas A&M at Miami Hurricanes Football

September 9, 2023  

 

Current Map on Stub Hub

Miami Hurricanes Football Tickets - StubHub

 

Correct Map with new parking

Football Parking – University of Miami Athletics (miamihurricanes.com)

 

 

Reply
Loading...
TeamStubHub1
Moderator

Re: University of Miam (FL) Hurricanes Parking Map at Hard Rock needs updating

Thank you for the heads up on this! We'll get that sent over to our events team to get fixed as soon as possible. 

Reply
Loading...
lotus_gaymarie
Stagehand

Re: Map Errors on Site

Reply
Loading...
flatlander
New User

Re: Map Errors on Site

Wrong: https://www.stubhub.com/everglow-denver-tickets-11-17-2023/event/152217168

 

Right: https://concerts.livenation.com/2023-everglow-us-tour-all-my-denver-colorado-11-17-2023/event/1E005F...

 

For this event the "GA" section shown on Stubhub actually is divided into sections A and B and everyone is seated in those sections.

 

There is an actual GA section but it's behind C D and E instead.

Reply
Loading...
Chelle22
Zamboni Driver

Monster Jam Parking 11/03/23

Hi Team, 

Seeking your assistance to add event map for below event:
Event Name: Monster Jam Parking
Venue: Spokane Arena Parking, Spokane, WA
Event Date & Time: Nov 03, 2023, 7:01 PM
Stubhub Link: https://www.stubhub.com/parking-passes-only-monster-jam-spokane-tickets-11-3-2023/event/151903402/
Primary Link: https://ticketswestinw.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo

Reply
Loading...
Community Log-In Changes May 1st
We are changing the way you register and sign-in to the StubHub Community. After the switch, you will enter the email address you use to access the community in order to reset your password. You will enter your community username and new password and done!

Read about the changes here